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- Tasks: Enhance customer loyalty through engaging campaigns across email, push, and SMS.
- Company: Leading online department store with a focus on customer satisfaction.
- Benefits: Competitive bonus scheme and access to wellness facilities.
- Why this job: Join a dynamic team and make a real impact on customer retention.
- Qualifications: Familiarity with CRM software and a passion for results.
- Other info: Fast-paced retail environment with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading online department store is seeking a detail-oriented CRM Executive to enhance customer loyalty and retention through effective communication strategies. You will support planning and execution of campaigns across email, push, and SMS, working in a collaborative environment. The role requires a proactive individual with CRM software familiarity and a passion for driving results in a fast-paced retail setting. Attractive benefits include a competitive bonus scheme and access to on-site wellness facilities.
CRM Executive: Growth & Retention Lead in Manchester employer: Debenhams
Contact Detail:
Debenhams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive: Growth & Retention Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and campaigns. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can enhance customer loyalty and retention with your unique ideas and experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace CRM Executive: Growth & Retention Lead in Manchester
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for customer relationship management. Share any relevant experiences or projects that highlight your skills in enhancing customer loyalty and retention.
Tailor Your Application: Make sure to customise your CV and cover letter for the CRM Executive role. Use keywords from the job description, like 'effective communication strategies' and 'collaborative environment', to show that you’re a perfect fit for our team.
Highlight Your Results: We love seeing how you've driven results in previous roles. Include specific examples of campaigns you've worked on and the impact they had on customer engagement or retention. Numbers speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Debenhams
✨Know Your CRM Inside Out
Make sure you’re familiar with various CRM software and tools. Brush up on how they can enhance customer loyalty and retention, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Campaign Success
Prepare specific examples of past campaigns you've worked on, especially those involving email, push, or SMS. Highlight your role in planning and execution, and be ready to discuss the results you achieved.
✨Emphasise Collaboration Skills
Since the role involves working in a collaborative environment, think of instances where you’ve successfully worked with others. Be prepared to share how you contributed to team success and how you handle feedback.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail sector and how it drives your work in CRM. Share insights on current trends in customer engagement and retention strategies to show you’re not just knowledgeable but genuinely interested.
