At a Glance
- Tasks: Manage social media operations and deliver impactful content across platforms.
- Company: Join Debenhams Group, a dynamic brand transforming retail.
- Benefits: Competitive bonuses, private medical cover, gym access, and ongoing development.
- Other info: Embrace change and innovation in a vibrant work environment.
- Why this job: Be part of a fast-paced team shaping the future of retail.
- Qualifications: 5+ years in social media or marketing with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast‑changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences. We are looking for an experienced Social Media Manager to support the delivery, operations, and performance of our social channels. Reporting into the Social Lead, this role will play a critical part in ensuring our social activity runs efficiently, scales effectively, and delivers measurable results. This role will focus on enabling the wider social team to execute at pace, owning workflows, reporting, platform relationships, and channel operations across Debenhams, Coast and Burton. This role will be based out of our central Manchester office.
WHAT YOU'LL BE DOING
The primary focus of this role is to manage the operational delivery, platform management, and systems that underpin our social media activity. You will ensure our social channels are running efficiently, aligned to business priorities, and delivering against KPIs across engagement, traffic, and revenue.
- Channel Operations & Planning
- Support the Social Lead in the delivery of social plans across all channels
- Ensure all day‑to‑day social activity is planned and delivered effectively, including trade requests, key business priorities, and reactive moments
- Maintain a clear view of upcoming activity, ensuring key dates, cultural moments, and opportunities are not missed
- Ensure social is effectively integrated into key brand moments such as campaigns and launches
- Oversee content calendars to ensure smooth delivery and operational efficiency
- Work closely with the Junior Social Content Manager to ensure plans are executed effectively
- Paid, Organic & Performance Support
- Work closely with Paid Social team to ensure alignment between organic and paid strategies
- Identify opportunities to amplify high‑performing organic content through paid media
- Provide performance insights to inform future planning and investment decisions
- Platform Partnerships & Innovation
- Build and maintain relationships with platform partners (not limited to Pinterest, Meta, TikTok, YouTube)
- Stay up to date with platform developments, features, and opportunities
- Support forward planning of platform activity, including betas, launches, and innovation opportunities
- Help position Debenhams as a strong partner for testing and new features
- Reporting & Operations
- Own reporting cadence, dashboards, and performance tracking frameworks
- Ensure consistency in measurement and governance across all social activity
- Deliver regular reporting across performance, campaigns, and competitor activity
- Identify inefficiencies and continuously improve workflows, planning, and processes
WHAT WE LOOK FOR
Your Skills, Knowledge and Experience:
- 5+ years experience in a social media, digital, or marketing operations role
- Strong understanding of social platforms from a performance and operational perspective
- Experience working with reporting, data, and performance metrics
- Highly organised with strong attention to detail
- Ability to manage multiple priorities in a fast‑paced environment
- Strong stakeholder management and communication skills
- Experience working with platform partners or agencies is a plus
WORKING WITH US
At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast‑moving, high‑growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers—people who bring fresh thinking, relentless energy, and the drive to make an impact.
WHY JOIN US
Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work — without exception. 2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group.
Our benefits include (subject to level and eligibility):
- Highly competitive bonus scheme, company pension, share schemes, private medical cover and life assurance
- Access to an on‑site gym and free weekly Pilates, yoga and fitness classes
- Discount across all brands
- Comprehensive wellbeing package
- Dog‑friendly offices (in selected locations)
- Ongoing learning and development with strong internal progression
- On‑site canteen serving breakfast, lunch, snacks and hot drinks
- Free season ticket loan
Social Media Manager in Manchester employer: Debenhams Group
At Debenhams Group, we pride ourselves on fostering a dynamic and inclusive work environment that champions innovation and personal growth. As a Social Media Manager based in our vibrant Manchester office, you'll be part of a transformative journey, with access to competitive benefits such as a bonus scheme, private medical cover, and ongoing learning opportunities. Join us to make a meaningful impact in a fast-paced retail landscape where your ideas are valued and every day presents a chance to push boundaries.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and results. This will give you an edge when chatting with hiring managers and demonstrate your ability to deliver measurable results.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Debenhams Group, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and tools in social media management. This not only boosts your knowledge but also shows potential employers that you're committed to growth and innovation in the field.
We think you need these skills to ace Social Media Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Social Media:When writing your application, let your enthusiasm for social media shine through! We want to see how you connect with audiences and how you can bring that energy to our team.
Tailor Your Experience:Make sure to highlight your relevant experience in social media management. We’re looking for someone who understands the ins and outs of various platforms, so don’t hold back on showcasing your skills!
Be Data-Driven:Since performance metrics are key in this role, include examples of how you've used data to drive decisions in your previous roles. We love seeing candidates who can back up their strategies with solid insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Debenhams Group!
How to prepare for a job interview at Debenhams Group
✨Know Your Platforms
Make sure you’re well-versed in the latest features and trends across social media platforms like Meta, TikTok, and YouTube. Being able to discuss how these platforms can be leveraged for Debenhams' goals will show your expertise and enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple social media campaigns or projects simultaneously. Highlight your ability to maintain content calendars and ensure smooth delivery, as this is crucial for the Social Media Manager position.
✨Bring Data to the Table
Be ready to discuss your experience with reporting and performance metrics. Share specific instances where your insights led to improved strategies or outcomes, demonstrating your analytical skills and understanding of KPIs.
✨Emphasise Collaboration
Talk about your experience working with cross-functional teams, especially in aligning organic and paid strategies. Show that you can effectively communicate and build relationships with stakeholders, which is key for success in this role.
