At a Glance
- Tasks: Drive partner success in Home & Garden by optimising performance and implementing innovative strategies.
- Company: Join Debenhams Group, a leading digital department store with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Fast-paced, innovative team that empowers you to challenge the status quo.
- Why this job: Be part of a transformative journey in retail and make a real impact.
- Qualifications: 5-7 years in account management, strong analytical skills, and a can-do attitude.
The predicted salary is between 45000 - 55000 £ per year.
At Debenhams Group, we are a diverse portfolio of five core brands (boohoo, boohooMAN, PrettyLittleThing, Karen Millen, and Debenhams) alongside a dynamic marketplace model and a growing financial services division. We don’t stand still; we lead, evolve, and redefine online fashion. With bold ambitions and big energy, we’re on a mission to be the best, delivering the strongest propositions to our customers in the most engaging, innovative, and efficient ways possible.
We thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast-moving, high-growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers, people who bring fresh thinking, relentless energy, and the drive to make an impact.
THE ROLE
Debenhams is looking for a Senior Account Manager for our Home & Garden departments on our Marketplace team. You will be joining a growing Account Management function which will focus on improving existing partner performance by driving them to adopt relevant seller-focused tools and services. You will be providing support to new and existing sellers starting from their launch on Debenhams to removing blockers and setting them up for success by leveraging various programs and tools. The team's mission is to make Brand partners successful on Debenhams.
YOUR TEAM
You will report directly to the Community Director and will have an associate and assistant reporting to you, with an opportunity for the team to grow. As an established and much-loved household name, you know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. We joined the boohoo group and have transformed into a primarily digital brand. Our vision is to be the great British digital department store and make our mark on the international market. We strive to become the number one destination for fashion, beauty, and home. Our growing marketplace proposition plays a crucial role in fulfilling our vision.
WHAT YOU’LL BE DOING
- Perform diagnosis and identify business levers to grow partner & overall marketplace turnover.
- Build and/or improve scalable processes and implement them in partner account management daily operations.
- Establish and monitor seller KPIs to ensure strong adoption of Debenhams best practices.
- Develop a personalized approach with key partners to create a better working relationship and position the marketplace as a strategic partner for them.
- Liaise with the business development team to successfully transition sellers from launch to achieving objectives on their 90-day joint success plan.
- Coordinate seller growth projects across various Debenhams business functions (legal, finance, IT, ecom, B&M) and communicate with internal and external parties, while meeting tight deadlines for high visibility projects.
- Contribute to the development of the project delivery team's methodology, knowledge base, and tools.
- Agree and implement collaborative joint growth plans.
- Manage, train, and mentor the team.
WORKING WITH US
To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative, and one team.
MORE ABOUT YOU
- Experienced account/brand management professional with previous exposure to marketplaces (ideal) or buying and category management in ecommerce or consulting background.
- ‘Can-do’ entrepreneurial attitude.
- Has strong commercial and analytical skills, and thrives in fast-paced dynamic environments.
- Strong interpersonal skills with a history of establishing key partnerships and influencing at senior stakeholder level.
- Team management experience.
- Ideally 5-7 years experience in key account/brand management.
- Ideally experience in the Home and Garden category.
Senior Account Manager - Home and Garden in Manchester employer: Debenhams Group
At Debenhams Group, we pride ourselves on being a forward-thinking employer that champions innovation and agility in the fast-paced world of online retail. Our vibrant work culture fosters collaboration and creativity, providing employees with ample opportunities for personal and professional growth while working alongside a diverse team dedicated to redefining the future of fashion and home. With a commitment to empowering our staff and a focus on building strong partnerships, joining us as a Senior Account Manager means becoming part of a dynamic community where your contributions truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Home and Garden in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Debenhams and its marketplace model. Understand their brands and how they operate. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Account Manager role. Highlight your successes in account management and how you can drive growth for their Home & Garden departments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Debenhams team and ready to make an impact!
We think you need these skills to ace Senior Account Manager - Home and Garden in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Home and Garden sector shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making an impact in this space.
Tailor Your Experience:Make sure to highlight your relevant experience in account management and e-commerce. We’re looking for specific examples of how you've driven success in previous roles, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Senior Account Manager role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Debenhams Group
✨Know Your Marketplace
Before the interview, dive deep into Debenhams' marketplace model and its Home & Garden category. Familiarise yourself with their key brands and recent initiatives. This will show your genuine interest and help you discuss how you can contribute to their growth.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific KPIs you've monitored and how you've improved partner performance. This aligns perfectly with the role's focus on establishing seller KPIs.
✨Embrace Change and Innovation
Debenhams thrives on change, so be prepared to share experiences where you've successfully adapted to new challenges or implemented innovative solutions. Highlight your 'can-do' attitude and how it has helped you in fast-paced environments.
✨Build Relationships
Since the role involves developing personalised approaches with key partners, think of examples where you've built strong relationships in previous positions. Discuss how you’ve influenced stakeholders and created collaborative growth plans, showcasing your interpersonal skills.
