At a Glance
- Tasks: Lead carrier performance and optimise delivery and returns for our Marketplace and Brand networks.
- Company: Join Debenhams Group, a leader in retail with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with a focus on reducing costs and enhancing service.
- Why this job: Make a real impact on customer experience while driving data-driven improvements.
- Qualifications: 5+ years in carrier/logistics and strong communication skills required.
The predicted salary is between 60000 - 70000 £ per year.
Debenhams Group is seeking a Senior Service Delivery Manager to lead carrier performance and returns across UK & international markets.
You will drive data-driven improvements, own KPIs and SLAs, and collaborate with carriers and internal teams to optimise delivery and returns for our Marketplace and Brand networks.
The role requires 5+ years in carrier/logistics, strong communication, and a relentless focus on reducing refunds and costs while enhancing the customer experience.
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Carrier Performance & Returns Delivery Manager in Manchester employer: Debenhams Group
At Karen Millen, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Buying Admin Assistant, you'll benefit from comprehensive training and development opportunities, allowing you to grow your career in the fashion industry while working in a vibrant location. Our commitment to employee well-being and collaboration ensures that you will thrive in a supportive environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Carrier Performance & Returns Delivery Manager in Manchester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Debenhams Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Debenhams Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Debenhams Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Carrier Performance & Returns Delivery Manager in Manchester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Debenhams Group:This is your chance to really connect with the team at Debenhams Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Debenhams Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Debenhams Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Debenhams Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Debenhams Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
