Deben Recruitment is seeking an IT Service Desk Specialist to deliver high-quality support across multiple client businesses. You will be the first point of contact for IT queries, log requests into the ITSM system, and escalate to IT Support Technicians as needed.
The role is split: 40% 1st line, 60% 2nd/3rd line support, with responsibilities spanning hardware requests, ticketing, SharePoint/M365/Entra/Intune administration, and IT project involvement. Offshore/on-site travel may be required.
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