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- Tasks: Manage order processing and ensure smooth supply chain operations.
- Company: Join a well-established business in Kettering with a strong reputation.
- Benefits: Enjoy flexible hours, potential hybrid working, and 23 days holiday plus statutory days.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced environments and value customer service.
- Qualifications: Good literacy and numeracy skills, basic MS Office knowledge, and relevant experience required.
- Other info: Open to candidates with varying experience levels; equal opportunities employer.
Are you an organised and detail-oriented administrator with experience in sales administration? Our client, a well-established business in Kettering, is seeking a Sales administrator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and logistics providers, and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we would love to hear from you.
Key Responsibilities:
- Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues
- Maintaining effective communication with the customer on order fulfilment
- Processing of invoices and resolution of invoice queries
- Effective management of and communication with logistics companies, and reporting back
- Investigating and resolving delivery discrepancies, including raising credit notes where appropriate
- Periodic reporting as required by the contract
- Production of month end stock reconciliation and adjustments reporting
Core Competencies:
- Attention to detail
- Ability to work to deadlines & managing conflicting priorities
- Effective communication - internally and externally
- Ability to interface at all levels
- Supportive of colleagues
- Commitment to the delivery of customer service excellence
- Reliable IT literate
Experience and Skill Requirements:
- Good literacy and numeracy skills (equivalent to GCSE 5+ in English and Maths)
- Working knowledge in basic use of MS Office
- Relevant experience of a similar role covering most of the same areas
- Good PC skills
- Experience of using MS Excel in an Operations role
- Proactive
Remuneration:
- Salary: Up to £24,500 per annum depending on experience
- Hours: Full or Part Time Monday to Friday
- Future potential hybrid working
- Holidays: 23 days plus statutory days (can buy and sell holiday)
- Other Benefits: other additional benefits
Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.
By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations).
Sales Administrator employer: Debbie Burbage Recruitment
Contact Detail:
Debbie Burbage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific order processing systems and EDI tools commonly used in sales administration. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries and liaising with logistics providers. Practising clear and concise communication can help you stand out as a candidate who values customer service excellence.
✨Tip Number 3
Prepare examples from your past experiences that showcase your attention to detail and ability to manage conflicting priorities. Being able to articulate these experiences will highlight your suitability for the fast-paced environment of this role.
✨Tip Number 4
Research the company and its supply chain operations to understand their specific challenges and successes. This insight will allow you to tailor your discussions during the interview, showing that you're genuinely interested in contributing to their team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration. Focus on your organisational skills, attention to detail, and any specific software you’ve used, especially MS Office and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise your ability to manage conflicting priorities and work to deadlines. Provide examples of how you've successfully communicated with customers and logistics providers in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Debbie Burbage Recruitment
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, especially in a fast-paced environment. This will demonstrate your ability to handle conflicting priorities effectively.
✨Communicate Clearly
Effective communication is crucial for this role. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've maintained communication with customers and logistics providers in previous roles.
✨Demonstrate Problem-Solving Abilities
Be prepared to share specific instances where you've resolved issues, such as order fulfilment problems or invoice discrepancies. Highlight your proactive approach and how you ensured customer satisfaction through effective solutions.
✨Familiarise Yourself with Relevant Software
Since the role requires good IT skills, particularly in MS Office and Excel, brush up on these tools before the interview. You might be asked about your experience with them, so having examples of how you've used these applications in your previous roles will be beneficial.
