At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join a leading hotel brand known for exceptional service.
- Benefits: Enjoy paid breaks, enhanced holidays, and optional health schemes.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: 2 years in hotel operations with strong customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Greet and welcome guests at the front desk.
- Handle arrivals, departures, and inquiries throughout the guest’s stay.
- Provide impeccable, personable service reflective of the brand.
Qualifications
- Minimum 2 years experience in hotel operations or guest service.
- Strong customer service skills, a team player, hard worker, multitasker, and detail-oriented.
- Flexible, approachable, with a can-do attitude.
Benefits
- Paid breaks for leaders.
- Paid sickness absence.
- Enhanced holidays (up to 33 days).
- Optional private medical, optical and dental schemes.
Starwood Hotels is an Equal Opportunity Employer. We are committed to non-discrimination on any protected basis covered under applicable law.
Nights Front Office Attendant in Manchester employer: Deansgate Sof Alliance Hotelco Limited
Starwood Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits such as enhanced holidays, paid breaks, and optional private medical schemes, team members are supported in achieving a healthy work-life balance while delivering outstanding service to guests. Located in a dynamic environment, employees have the opportunity to thrive in their careers within the hospitality industry, making every day rewarding and meaningful.
Contact Details:
Deansgate Sof Alliance Hotelco Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Nights Front Office Attendant in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Deansgate Sof Alliance Hotelco Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Deansgate Sof Alliance Hotelco Limited
Don't be shy about reaching out to Deansgate Sof Alliance Hotelco Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Nights Front Office Attendant in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Deansgate Sof Alliance Hotelco Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Deansgate Sof Alliance Hotelco Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
