At a Glance
- Tasks: Welcome guests with warmth and provide exceptional service at Sister Moon restaurant.
- Company: Join Starwood Hotels, a mission-driven luxury brand focused on sustainability and inclusivity.
- Benefits: Enjoy competitive pay, flexible hours, wellness programs, and discounts across global properties.
- Other info: Opportunities for career advancement and a culture that values playfulness and community.
- Why this job: Be part of a vibrant team creating unforgettable dining experiences in a stunning setting.
- Qualifications: Passion for food, guest service experience, and a detail-oriented mindset are essential.
The predicted salary is between 22000 - 26000 € per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service and reflect a first glimpse of the brand’s best self. We’re currently seeking a Restaurant Host for our brand-new restaurant called ‘Sister Moon’ and our restaurant concept shaped by creativity and collaboration. Sister Moon is a vibrant Southeast Asian restaurant by Sam Grainger, opening 14 floors up within Treehouse Manchester. A place where bold flavours meet bright energy, where the spirit of exploration is as important as the food on the plate, and where every detail is designed to spark curiosity, connection, and joy. Sister Moon is more than a restaurant — it’s an experience.
Hosts at Treehouse will understand (and value) the importance of superior service, and leverage it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. Inside tip: Being attentive to the smallest details will ensure your success in this role.
About you…
- Passionate about food & beverage and guest service and previous similar work experience.
- Basic knowledge of restaurant operations, a team player, hard worker, and detail oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us… Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being.
As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Life Harmony: a refreshed look at agility working.
- Health & Wellness programs throughout the year
- Hospitality Rewards App access for all.
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders.
- Enhance holidays- Up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- Wagestream financial planning services
- Recommend a friend schemes – up to £250
- Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Host, Sister Moon in Manchester employer: Deansgate Sof Alliance Hotelco Limited
At Starwood Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises collaboration, creativity, and exceptional service. As a Host at Sister Moon in Treehouse Manchester, you will be part of a dynamic team dedicated to providing unforgettable experiences while enjoying benefits such as career advancement opportunities, health and wellness programmes, and a supportive environment that values your contributions. Join us in our mission to create a beautiful world through hospitality that feels alive and inspiring.
Contact Detail:
Deansgate Sof Alliance Hotelco Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Host, Sister Moon in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, check out Sister Moon's social media and website. Familiarise yourself with their menu and the overall atmosphere. This will help you show your passion for the place and impress them with your knowledge.
✨Tip Number 2
Practice your people skills! As a host, you'll be the first point of contact for guests. Role-play with friends or family to nail down your welcoming approach. Think about how you can make every guest feel special and excited about their experience.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've gone above and beyond in previous roles. Whether it’s remembering a regular customer’s name or ensuring everything is perfect for an event, these stories will highlight your dedication to superior service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on job openings and events. Don’t miss out on the chance to join our vibrant team at Sister Moon!
We think you need these skills to ace Host, Sister Moon in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and guest service shine through! We want to see that you’re genuinely excited about the role and the vibrant atmosphere at Sister Moon.
Be Detail-Oriented:Remember, attention to detail is key! Make sure your application is free from typos and clearly highlights your relevant experience. This shows us that you understand the importance of the little things in providing stellar service.
Reflect Our Values:In your application, try to mirror our core values. Talk about how you embody warmth, collaboration, and a sense of adventure. We’re looking for brand ambassadors who can bring our restaurant’s spirit to life!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sister Moon. We can’t wait to hear from you!
How to prepare for a job interview at Deansgate Sof Alliance Hotelco Limited
✨Know the Brand
Before your interview, dive deep into the ethos of Sister Moon and Starwood Hotels. Understand their commitment to sustainability and exceptional service. This knowledge will help you connect your personal values with theirs, showing that you're not just a fit for the role but also for the brand.
✨Showcase Your Passion
As a Host, your enthusiasm for food, beverage, and guest service is crucial. Be ready to share specific examples from your past experiences where you went above and beyond to create memorable moments for guests. This will demonstrate your genuine passion for hospitality.
✨Emphasise Attention to Detail
Since the role requires being attentive to the smallest details, prepare to discuss how you've successfully managed similar responsibilities in previous jobs. Whether it’s remembering a regular guest's name or ensuring the dining area is perfectly set, these anecdotes will highlight your suitability for the position.
✨Be Ready for Flexibility
Given the 24-hour operation, be prepared to discuss your flexibility and willingness to adapt to various shifts and demands. Share any past experiences where you had to adjust quickly to changing circumstances, showcasing your ability to thrive in a dynamic environment.
