Guest Experience Lead β€” Front Desk & Concierge in Manchester

Guest Experience Lead β€” Front Desk & Concierge in Manchester

Manchester Full-Time No working from home possible
D

At a Glance

  • Tasks: Create unforgettable guest experiences from check-in to check-out.
  • Company: Treehouse Hotels Manchester, a vibrant and welcoming hospitality brand.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on personal growth.
  • Why this job: Join a fun team and make every guest feel special and at home.
  • Qualifications: Strong communication skills and a passion for customer service.

Treehouse Hotels Manchester is seeking a Front Office Attendant to ensure every guest experience is personable, relaxing and effortless from arrival to departure and throughout the stay.

The role involves:

  • Welcoming guests at the front desk
  • Assisting with inquiries
  • Room service
  • Local information and reservations
  • Handling check-in/check-out
  • Payments and upselling under Starwood brand standards

Guest Experience Lead β€” Front Desk & Concierge in Manchester employer: Deansgate Sof Alliance Hotelco Limited

Deansgate Sof Alliance Hotelco Limited is an exceptional employer that prioritises a supportive and dynamic work culture, perfect for those passionate about delivering luxury experiences. With a commitment to employee growth and development, we offer comprehensive training and opportunities for advancement within the hospitality industry. Located in vibrant Manchester, our team enjoys a collaborative environment that values teamwork and respect for nature, making it a rewarding place to build a career.

D

Contact Details:

Deansgate Sof Alliance Hotelco Limited Recruitment Team