At a Glance
- Tasks: Welcome guests and provide exceptional service throughout their stay.
- Company: Join the vibrant team at Treehouse Hotels, where fun meets professionalism.
- Benefits: Enjoy flexible hours, health programs, and discounts across our global properties.
- Other info: Opportunities for career growth and a supportive, inclusive work environment.
- Why this job: Be the face of our brand and create memorable experiences for guests.
- Qualifications: 2 years in customer service, a friendly attitude, and great multitasking skills.
The predicted salary is between 20000 - 25000 £ per year.
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. That’s why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Office team at Treehouse Hotels are at the heart of every hotel, and our front‑of‑house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service and often reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming, articulate Front Office attendant to ensure that every guest’s experience is personable, relaxing and effortless—at arrival, departure, and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
About You
- Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience
- Experience in guest or customer service, a team player, hard worker, multi‑tasker, and detail oriented
- Flexible, approachable and with a can‑do attitude
Benefits
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel‑organised volunteer opportunities throughout the year
- Earth day giving back activities
- Cycle schemes
- Mental Health Training
- Life Harmony: a refreshed look at agility working
- Health & Wellness programs throughout the year
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders
- Enhanced holidays – up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: we’re growing rapidly and with growth comes advancement opportunities around the globe
- Wagestream financial planning services
- Recommend a friend schemes
- Free food on shift in the best team heart‑of‑house spaces in Manchester
About Us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary‑Ellen McTague, we have two restaurants, a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfilment and well‑being.
We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture and are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. Read on to learn more about our new opportunities, open now.
Front Office Attendant in Manchester employer: Deansgate Sof Alliance Hotelco Limited
Starwood Hotels offers an exceptional work environment for Luxury Room Attendants at Treehouse Manchester, where you can thrive in a culture that prioritises guest satisfaction and environmental stewardship. With opportunities for career growth, competitive perks, and a supportive team atmosphere, you'll be part of a vibrant community dedicated to excellence in hospitality.
Contact Details:
Deansgate Sof Alliance Hotelco Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Attendant in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Deansgate Sof Alliance Hotelco Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Deansgate Sof Alliance Hotelco Limited
Don't be shy about reaching out to Deansgate Sof Alliance Hotelco Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Attendant in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Deansgate Sof Alliance Hotelco Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Deansgate Sof Alliance Hotelco Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
