At a Glance
- Tasks: Welcome guests with warmth and provide impeccable service at our new bar, The Nest.
- Company: Join Starwood Hotels, a mission-driven luxury brand focused on sustainability and inclusivity.
- Benefits: Enjoy competitive pay, health perks, discounts, and opportunities for career advancement.
- Other info: Flexible hours, volunteer opportunities, and a fun, supportive team culture await you.
- Why this job: Be a brand ambassador and create unforgettable experiences for guests in a vibrant environment.
- Qualifications: Passion for hospitality, teamwork, and attention to detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service and reflect a first glimpse of the brand’s best self. We’re currently seeking a Restaurant Host for our brand-new bar concept 'The Nest' shaped by creativity and collaboration. We’re building a team of people who believe hospitality should feel alive. Hosts at Treehouse will understand (and value) the importance of superior service, and leverage it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. Inside tip: Being attentive to the smallest details will ensure your success in this role.
About you…
- Passionate about food & beverage and guest service and previous similar work experience.
- Basic knowledge of restaurant operations, a team player, hard worker, and detail oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us… Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being.
As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Life Harmony: a refreshed look at agility working.
- Health & Wellness programs throughout the year
- Hospitality Rewards App access for all.
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders.
- Enhance holidays- Up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- Wagestream financial planning services
- Recommend a friend schemes – up to £250
- Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Host, The Nest employer: Deansgate Sof Alliance Hotelco Limited
At Starwood Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises collaboration, creativity, and exceptional service. As a Host at The Nest in Treehouse Manchester, you will not only be the first point of contact for our guests but also a vital part of a team dedicated to delivering unforgettable experiences while promoting sustainability and community engagement. With ample opportunities for career advancement, health and wellness programmes, and a commitment to recognising and rewarding our team members, Starwood Hotels is an excellent employer for those passionate about hospitality and making a positive impact.
Contact Details:
Deansgate Sof Alliance Hotelco Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Host, The Nest
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Treehouse Manchester's vibe. Check out their social media and website to see how they engage with guests and what values they promote. This will help you connect your passion for hospitality with their mission.
✨Tip Number 2
Practice your warm welcome! As a Host, your first impression is key. Role-play with a friend or in front of a mirror to nail that friendly greeting and showcase your enthusiasm for making guests feel special. Remember, it’s all about creating that unforgettable experience!
✨Tip Number 3
Show off your attention to detail! Think of examples from your past experiences where you went above and beyond for guests. Whether it was remembering a regular's favourite drink or helping a family celebrate a special occasion, these stories will highlight your commitment to superior service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team at The Nest. Plus, it gives us a chance to see your personality shine through in your application!
We think you need these skills to ace Host, The Nest
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food, beverage, and guest service shine through. We want to see that you’re genuinely excited about creating memorable experiences for our guests!
Be Detail-Oriented:Remember, the little things matter! Highlight any previous experience where you’ve paid attention to details in service or operations. This will show us that you understand the importance of those small touches that make a big difference.
Reflect Our Values:As a potential brand ambassador, it’s crucial to align with our core values. Use your application to demonstrate how you embody qualities like collaboration, respect for nature, and stellar service. We want to know how you can contribute to our vibrant culture!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Deansgate Sof Alliance Hotelco Limited
✨Know the Brand
Before your interview, take some time to research Starwood Hotels and their values. Understand what makes 'The Nest' unique and how it fits into the overall brand. This will help you speak confidently about why you want to be a part of their team and how you can contribute to their mission.
✨Showcase Your Passion for Hospitality
During the interview, express your genuine love for food, beverage, and guest service. Share specific examples from your previous experiences where you went above and beyond to create memorable moments for guests. This will demonstrate that you embody the spirit of hospitality they are looking for.
✨Attention to Detail is Key
Since the role requires being attentive to the smallest details, prepare to discuss how you ensure high standards in your work. You might want to share a story about a time when your attention to detail made a significant impact on a guest's experience.
✨Emphasise Teamwork and Flexibility
As a host, you'll need to work closely with your team and adapt to the fast-paced environment of a restaurant. Be ready to talk about your teamwork skills and provide examples of how you've successfully collaborated with others in previous roles, especially in challenging situations.
