At a Glance
- Tasks: Lead the restaurant team to deliver exceptional dining experiences and maintain high service standards.
- Company: Join Soho House, a vibrant hospitality brand known for its unique culture and community.
- Benefits: Enjoy weekly pay, staff meals, discounts, health care, and fun team events.
- Other info: Opportunities for continuous training and development, plus paid charity days.
- Why this job: Be part of a dynamic team that values creativity and personal growth in a fast-paced environment.
- Qualifications: 3+ years in a similar role, with a passion for customer service and teamwork.
The predicted salary is between 40000 - 50000 € per year.
At Soho House, the Restaurant Manager is responsible for overseeing the full operation of the Club's dining spaces, ensuring a seamless and exceptional experience for members and their guests. This role is key to maintaining the highest standards of service, staff performance, and operational efficiency in a refined and fast-paced hospitality environment.
You will lead by example on the floor, motivating your team to deliver polished, personable service while managing the day-to-day running of the restaurant. You will work closely with the Head Chef, Events, and Membership teams to create memorable dining experiences that reflect the values and culture of the Club.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties:
- Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
- Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
- Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.
- Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused.
- Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team.
- Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
- Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Values.
- A strong understanding of product from food and drink to accommodation.
- Implementing, overseeing and understanding the commercial viability of your business.
- Effective hands-on day to day management and problem solving both front and back of house operations.
What we are looking for:
- Minimum of 3+ years' experience in similar capacity.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Restaurant Manager - 76 Dean Street, Central London (Fixed Term Contract) employer: Dean Street
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the heart of Central London. With competitive compensation packages, extensive training opportunities, and unique benefits such as discounted stays and meals, employees are encouraged to grow both personally and professionally while enjoying a supportive and inclusive environment. The chance to engage in community initiatives and participate in fun team events further enhances the rewarding experience of working at Soho House.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - 76 Dean Street, Central London (Fixed Term Contract)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know when a casual conversation might lead to your next opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've handled challenges in the past. Remember, they want to see the real you and how you'd fit into their team.
✨Tip Number 3
Research is key! Before any interview, make sure you know the ins and outs of Soho House. Understand their values, culture, and what makes them unique. This will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Soho House family. So, don’t hesitate – hit that apply button and let’s get you on board!
We think you need these skills to ace Restaurant Manager - 76 Dean Street, Central London (Fixed Term Contract)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for providing exceptional service and creating memorable dining experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Manager role. Highlight relevant experience, skills, and achievements that align with the job description, showing us why you're the perfect fit for our team.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This is especially important in a role where building relationships with guests and team members is key.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows us you're keen to join the Soho House family!
How to prepare for a job interview at Dean Street
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Soho House and its dining spaces. Understand their values, the type of cuisine they offer, and what makes their service exceptional. This knowledge will help you demonstrate your passion for the role and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've motivated a team or improved service standards. Be ready to discuss how you handle challenges and ensure a polished, guest-focused environment.
✨Emphasise Collaboration
Collaboration is key in this role, so think about times when you've worked closely with other departments. Be prepared to share specific examples of how you’ve successfully partnered with chefs, events teams, or HR to enhance the overall guest experience.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, training opportunities, and how they measure success. This shows your interest in not just the job, but also in growing with the company and contributing to its values.
