Head Waiter/Waitress - Dean Street Townhouse

Head Waiter/Waitress - Dean Street Townhouse

Full-Time 25000 - 27000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the dining experience, ensuring exceptional service for members and guests.
  • Company: Join the vibrant Soho House team in a dynamic restaurant environment.
  • Benefits: Weekly pay, team meals, discounts, health plans, and birthday off after a year.
  • Other info: Opportunities for personal development and charity support through Soho Impact.
  • Why this job: Be part of a unique dining experience and make lasting memories for guests.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service.

The predicted salary is between 25000 - 27000 £ per year.

The Role...

At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests.

Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.

Your main responsibility is to ensure that members have an enjoyable experience.

You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.

What's in it for you?

Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

  • Free Counselling Sessions
  • Cookhouse
  • House

Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and p...

Head Waiter/Waitress - Dean Street Townhouse employer: Dean Street Town House

Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture, employees enjoy benefits such as weekly pay, team meals, and generous discounts, alongside opportunities for personal growth through unique training programmes. Located in the heart of London, working at Dean Street Townhouse not only offers a dynamic environment but also the chance to engage in meaningful community support through paid charity days.

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Contact Details:

Dean Street Town House Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter/Waitress - Dean Street Townhouse

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dean Street Town House. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Dean Street Town House

Don't be shy about reaching out to Dean Street Town House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Waiter/Waitress - Dean Street Townhouse

Customer Service Skills
Team Leadership
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dean Street Town House and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Dean Street Town House

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!