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For Companies At a Glance
- Tasks: Drive income generation and manage diverse revenue streams while supporting the Coffee Shop.
- Company: Join a vibrant community-focused organisation dedicated to sustainability and ethics.
- Benefits: Enjoy flexible hours, free food, discounts, and a company pension.
- Why this job: Make a real impact by creating new income opportunities and leading a passionate team.
- Qualifications: GCSE-level literacy and numeracy; experience in income generation and team management.
- Other info: Dynamic role with potential for both full-time and part-time positions.
The predicted salary is between 28800 - 38400 £ per year.
OVERALL PURPOSE
- Income Generation
- To assist all departments at DHC in pursuing income generation from diverse means.
- Drive revenue by working to agreed targets and supporting each revenue stream by analysing prices, costs, and margins.
- Support the Coffee Shop, including business analysis, marketing, and promotion.
- Manage the EPOS system, including all reporting, ensuring that the system is fit for purpose and efficient.
- Identify and implement new commercial opportunities across all revenue streams.
- Ensure sustainability and ethics are at the forefront of all commercial initiatives.
- Provide line management of the Events & Marketing Officer, undertaking all line management responsibilities.
- Work with the Events & Marketing Officer to ensure messaging is consistent with the current aims and objectives in the Marketing Plan.
- Ensuring that the donations strategy set by the Centre Manager is followed.
- Maximise opportunities to bring in donations across the site, utilising online platforms and on-site messaging.
- Develop and manage the DHC's retail offer – including merchandising, ensuring attractiveness, profitability, and sustainability, utilising ecommerce to increase sales.
- Ensure appropriate stock management systems are in place to manage product sourcing, supplier selection, purchasing, and stock control to maximise margins and profitability.
- Supervise the Front of House volunteer team.
- Act as a Duty Manager, as part of a rota with other DHC staff.
PERSON SPECIFICATION
- Essential (E) – these are things that you must have.
- Desirable (D) - these are things that it would be useful to have.
Qualifications
- A good standard of literacy and numeracy equivalent to GCSE level (E).
- Business qualification (D).
Experience required
- Proven track record in income generation (E).
- Identifying and creating new income streams (E).
- Working as part of a team, and on own initiative (E).
- Working with budgets, KPIs, and understanding of income targets (E).
- Experience of managing a shop/retail/hospitality operation (E).
- Line management of staff and associated people management tasks (E).
- Supervising a team of volunteers (D).
- Using technology to present commercial information (D).
Knowledge, Skills and Abilities
- Ability to engage with various different projects at the same time (E).
- Understanding of making a profit from commercial activities (E).
- Knowledge of purchasing and stock management procedures (E).
- Knowledge of EPOS/digital systems (E).
- IT literate, and familiar with MS Office and internet use (E).
- Skills in interpreting customer feedback, industry trends, and data (D).
- Time management and implementation skills (D).
Personal Qualities and Attitudes
- Confident (E).
- Passion and enthusiasm (E).
- Committed to excellence (E).
- Team player (E).
- Good communication (E).
- Connection to the Forest of Dean (D).
Job Types: Full-time, Part-time, Permanent
Pay: £13.87 per hour
Expected hours: 30 – 40 per week
Benefits:
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- Sick pay
- Store discount
- Work from home
Work Location: In person
Commercial Manager in Swindon employer: DEAN HERITAGE CENTRE
Contact Detail:
DEAN HERITAGE CENTRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can talk about how your skills align with their goals, especially around income generation and sustainability. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience in managing teams and driving revenue – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Commercial Manager in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Manager role. Highlight your income generation successes and any relevant retail or hospitality management experience. We want to see how you can drive revenue!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our goals at DHC. Don’t forget to mention your enthusiasm for sustainability and ethics in commercial initiatives.
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've successfully worked with others to achieve targets. Whether it's managing a team or collaborating on projects, let us know how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at DHC!
How to prepare for a job interview at DEAN HERITAGE CENTRE
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your understanding of income generation. Brush up on key metrics like revenue targets, profit margins, and cost analysis. Be ready to discuss how you've successfully driven revenue in past roles.
✨Showcase Your Team Spirit
This role involves line management and working with various teams. Prepare examples that highlight your experience in leading teams, managing volunteers, and collaborating across departments. Emphasise your ability to motivate and engage others.
✨Get Familiar with EPOS Systems
Since managing the EPOS system is part of the job, make sure you understand how these systems work. If you've used similar technology before, be prepared to share specific examples of how you improved efficiency or reporting in previous roles.
✨Passion for Sustainability
The job description mentions sustainability and ethics as key components. Research the company's initiatives in these areas and be ready to discuss how you can contribute to their goals. Show your enthusiasm for making a positive impact through commercial activities.
