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For Companies At a Glance
- Tasks: Drive income generation and manage diverse revenue streams while supporting the Coffee Shop.
- Company: Join a vibrant community-focused organisation dedicated to sustainability and ethics.
- Benefits: Enjoy flexible hours, free food, discounts, and a company pension.
- Why this job: Make a real impact by creating new income opportunities and leading a passionate team.
- Qualifications: GCSE-level literacy and numeracy; experience in income generation and team management.
- Other info: Dynamic role with opportunities for personal growth and connection to the Forest of Dean.
The predicted salary is between 29000 - 42000 £ per year.
Overall Purpose
- Income Generation
- Assist all departments at DHC in pursuing income generation from diverse means.
- Drive revenue by working to agreed targets and supporting each revenue stream by analysing prices, costs, and margins.
- Support the Coffee Shop, including business analysis, marketing, and promotion.
- Manage the EPOS system, including all reporting, ensuring that the system is fit for purpose and efficient.
- Identify and implement new commercial opportunities across all revenue streams.
- Ensure sustainability and ethics are at the forefront of all commercial initiatives.
- Provide line management of the Events & Marketing Officer, undertaking all line management responsibilities.
- Work with the Events & Marketing Officer to ensure messaging is consistent with the current aims and objectives in the Marketing Plan.
- Ensure that the donations strategy set by the Centre Manager is followed.
- Maximise opportunities to bring in donations across the site, utilising online platforms and on-site messaging.
- Develop and manage the DHC's retail offer, including merchandising, ensuring attractiveness, profitability, and sustainability, utilising ecommerce to increase sales.
- Ensure appropriate stock management systems are in place to manage product sourcing, supplier selection, purchasing, and stock control to maximise margins and profitability.
- Supervise the Front of House volunteer team.
- Act as a Duty Manager, as part of a rota with other DHC staff.
Person Specification
- Essential (E) – these are things that you must have.
- Desirable (D) - these are things that it would be useful to have.
Qualifications
- A good standard of literacy and numeracy equivalent to GCSE level (E).
- Business qualification (D).
Experience Required
- Proven track record in income generation (E).
- Identifying and creating new income streams (E).
- Working as part of a team and on own initiative (E).
- Working with budgets, KPIs, and understanding of income targets (E).
- Experience of managing a shop/retail/hospitality operation (E).
- Line management of staff and associated people management tasks (E).
- Supervising a team of volunteers (D).
- Using technology to present commercial information (D).
Knowledge, Skills and Abilities
- Ability to engage with various different projects at the same time (E).
- Understanding of making a profit from commercial activities (E).
- Knowledge of purchasing and stock management procedures (E).
- Knowledge of EPOS/digital systems (E).
- IT literate, and familiar with MS Office and internet use (E).
- Skills in interpreting customer feedback, industry trends, and data (D).
- Time management and implementation skills (D).
Personal Qualities and Attitudes
- Confident (E).
- Passion and enthusiasm (E).
- Committed to excellence (E).
- Team player (E).
- Good communication (E).
- Connection to the Forest of Dean (D).
Job Types: Full-time, Part-time, Permanent
Pay: £13.87 per hour
Expected hours: 30 – 40 per week
Benefits:
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- Sick pay
- Store discount
- Work from home
Work Location: In person
Commercial Manager employer: DEAN HERITAGE CENTRE
Contact Detail:
DEAN HERITAGE CENTRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring along examples of your work. This could be reports, marketing materials, or anything that showcases your ability to drive revenue and manage projects.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like DHC, and express your enthusiasm for their mission. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that Commercial Manager role. Plus, applying through our site gives you a better chance of being noticed. So, what are you waiting for? Dive in and start your application!
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Manager role. Highlight your income generation successes and any relevant retail or hospitality experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our goals at DHC. Be sure to mention any specific projects or achievements that demonstrate your capabilities.
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've successfully worked in teams or led others. This will help us see how you can contribute to our collaborative environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DEAN HERITAGE CENTRE
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your understanding of income generation. Brush up on key metrics like revenue targets, profit margins, and cost analysis. Be ready to discuss how you've successfully driven revenue in past roles.
✨Showcase Your Team Management Skills
Since line management is a big part of this role, prepare examples of how you've effectively managed teams before. Highlight your experience with volunteers too, as it shows your ability to lead diverse groups and foster a positive environment.
✨Be Ready to Discuss Sustainability
Sustainability and ethics are crucial for this position. Research the company's current initiatives and be prepared to share your thoughts on how you can contribute to these efforts. This shows you're aligned with their values and vision.
✨Familiarise Yourself with EPOS Systems
Understanding the EPOS system is essential for managing reports and ensuring efficiency. If you have experience with similar systems, mention it! If not, do a bit of research to show your willingness to learn and adapt.
