As a Healthcare Assistant, you will work under the supervision of ournursing team and GPs to provide a range of clinical and administrative dutiesthat contribute to the efficient running of the practice.
The successful candidate will be caring, organised, and able tocommunicate effectively with patients and colleagues.
Main duties of the job
The Healthcare Assistant supports the nursing and clinicalteam in delivering high-quality patient care. Key duties include undertakingroutine clinical observations such as blood pressure, pulse, height, weight andBMI measurements; performing venepuncture, ECGs (following appropriate training and competency assessment); assisting withwound care and dressings; preparing and maintaining clinical rooms andequipment; processing specimens; supporting vaccination and screening programmes;maintaining accurate patient records; and providing a caring, professionalservice to patients. The HCA also ensures compliance with infection preventionand control procedures, maintains stock levels, and works as part of themultidisciplinary team to promote patient health and wellbeing.
About us
At Dean Cross Surgery, we are proud to providehigh-quality, patient-centred healthcare to our local community. We are afriendly, supportive, and forward-thinking GP practice that values teamwork,professionalism, and compassionate care.
Joining our clinical team as a Healthcare Assistant (HCA)offers the opportunity to make a real difference to patients' lives whileworking alongside experienced GPs, nurses, AHPs, ARRS roles and administrativecolleagues in a welcoming environment. We are committed to developing ourstaff, encouraging ongoing learning and supporting career progression withinprimary care.
We recognise that our people are our greatest asset andstrive to create a positive workplace culture where everyone feels valued,respected, and empowered to contribute to the success of the practice. Our teamworks collaboratively to deliver excellent standards of care while maintaininga healthy work-life balance.
As a Healthcare Assistant at Dean Cross Surgery, you willplay an important role in supporting the delivery of a wide range of clinicalservices, helping patients manage their health and wellbeing, and contributingto the continued development of our practice.
Job responsibilities
Person SpecificationEssential Criteria
- Experience of working in a healthcare environment.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- Basic IT skills and experience of electronic record systems.
- Understanding of patient confidentiality and data protection.
- Ability to prioritise workload and work independently when appropriate.
- Care Certificate.
- NVQ Level 2 or 3 in Health and Social Care (or equivalent).
- Experience in primary care/general practice.
- Competency in venepuncture, ECG recording.
- Knowledge of chronic disease management and health promotion.
Job description
Job responsibilities
Person SpecificationEssential Criteria
- Experience of working in a healthcare environment.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- Basic IT skills and experience of electronic record systems.
- Understanding of patient confidentiality and data protection.
- Ability to prioritise workload and work independently when appropriate.
Desirable Criteria
- Care Certificate.
- NVQ Level 2 or 3 in Health and Social Care (or equivalent).
- Experience in primary care/general practice.
- Competency in venepuncture, ECG recording.
- Knowledge of chronic disease management and health promotion.
Working Conditions
- Working within a busy GP practice environment.
- Contact with patients presenting with a variety of health conditions.
- Requirement to follow infection control and health and safety procedures at all times.
Values and Behaviours
- Patient-focused and compassionate.
- Professional and trustworthy.
- Respectful and inclusive.
- Flexible and adaptable.
- Committed to continuous improvement and teamwork.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- Previous experience working as a Healthcare Assistant in a healthcare setting.
- Excellent communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team.
- Caring, compassionate, and professional approach to patient care.
- Good IT and administrative skills.
- Understanding of confidentiality and data protection requirements
- .
- Experience working within General Practice or Primary Care.
- Venepuncture qualification and experience.
- ECG competency.
- Care Certificate or NVQ Level 2/3 in Health and Social Care.
- Knowledge of EMIS Web or SystmOne.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Health Care Assistant employer: Dean Cross Surgery
As a leading healthcare provider, we prioritise clinician wellbeing and foster a supportive, collaborative work culture that values work-life balance. Our practice offers generous benefits including six weeks of annual leave, dedicated training sessions, and opportunities for professional development, making it an excellent employer for those seeking meaningful and rewarding careers in healthcare.
