At a Glance
- Tasks: Keep our rooms and public areas spotless while creating a welcoming atmosphere for guests.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Flexible hours to help you balance work and life commitments.
- Why this job: Be part of a friendly team that makes people happy in beautiful locations.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Perfectly situated in the heart of York’s vibrant city center, Dean Court offers an unrivaled location just a short stroll from York Railway Station. Its enviable position places you within easy reach of the city’s most iconic attractions, from the enchanting historic Shambles to the immersive Jorvik Viking Centre and the fascinating National Railway Museum. Whether exploring York’s rich history or indulging in its modern charm, Dean Court is your ideal base for discovering it all.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn… This role gives Victorija the flexibility to balance her family commitments.
Housekeeper in York employer: Dean Court
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as extra paid holidays for birthdays, paid breaks, and discounts on food and accommodation, employees are supported in both their professional growth and personal well-being. Located in the heart of York, our team enjoys a dynamic environment surrounded by iconic attractions, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in York
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off how you align with their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills in cleanliness and teamwork can contribute to creating those pristine spaces that guests love.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look tidy and professional. It reflects your attention to detail and shows that you take pride in your appearance—just like you would in your housekeeping duties.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeper in York
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Tailor Your Application:Make sure to tailor your application to the role of Housekeeper. Highlight your attention to detail and any relevant experience you have in maintaining high cleanliness standards. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Dean Court
✨Know the Company Values
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Be ready to share how you embody these values in your previous roles, as this will show that you align with their mission of Making People Happy.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Whether it was ensuring a room was spotless or quickly addressing maintenance issues, highlight how your efforts contributed to guest satisfaction.
✨Demonstrate Team Spirit
Housekeeping is all about teamwork! Think of instances where you collaborated effectively with others. During the interview, express your enthusiasm for working in a team environment and how you contribute to a positive atmosphere, which is essential for maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and unexpected situations. For example, they might ask how you would deal with a last-minute request from a guest. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.
