At a Glance
- Tasks: Keep our rooms and public areas spotless, ensuring guests have a memorable stay.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Flexible hours to help you balance work and life commitments.
- Why this job: Be part of a friendly team that values respect and warmth in hospitality.
- Qualifications: Attention to detail and a passion for cleanliness are essential.
The predicted salary is between 20000 - 25000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Location:
Perfectly situated in the heart of York’s vibrant city centre, Dean Court offers an unrivaled location just a short stroll from York Railway Station. Its enviable position places you within easy reach of the city’s most iconic attractions, from the enchanting historic Shambles to the immersive Jorvik Viking Centre and the fascinating National Railway Museum. Whether exploring York’s rich history or indulging in its modern charm, Dean Court is your ideal base for discovering it all.
You’ll Fit Right Inn:
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail‑oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
Housekeeper employer: Dean Court
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With benefits like paid breaks, generous discounts, and a supportive development programme, employees are encouraged to grow and thrive in their roles. Located in the heart of York, our team enjoys a dynamic environment surrounded by iconic attractions, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off how you align with their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your attention to detail and how you handle pressure—key traits for a Housekeeper!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your commitment to cleanliness and sets a positive tone right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about making people happy!
Highlight Relevant Experience:Make sure to showcase any previous housekeeping or customer service experience you have. We love seeing how your skills can contribute to our high standards and help create memorable visits for our guests.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application is free from typos and errors. A well-presented application reflects your commitment to cleanliness and professionalism, which is exactly what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to explore more about us and our values while you’re at it. Let’s make this happen together!
How to prepare for a job interview at Dean Court
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect and customer focus, and think about how you can embody these in your role as a Housekeeper. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where you went above and beyond to ensure cleanliness and guest satisfaction. Be ready to discuss how you manage your time and maintain high standards under pressure.
✨Emphasise Teamwork
Housekeeping is all about collaboration. Think of instances where you worked well in a team, perhaps during busy shifts or when tackling challenging tasks. Highlighting your ability to contribute positively to a team environment will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the housekeeping team's dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
