At a Glance
- Tasks: Lead account management and drive revenue growth in a dynamic cosmetics business.
- Company: Fast-growing cosmetics manufacturer with a reputation for quality and innovation.
- Benefits: Competitive salary, bonus scheme, employee discounts, and pension plan.
- Other info: Join a talented team and foster a customer-first culture.
- Why this job: Make an immediate impact in a high-profile role with real growth opportunities.
- Qualifications: Significant B2B sales leadership experience, ideally in FMCG or personal care.
The predicted salary is between 60000 - 80000 £ per year.
Our client is a fast-growing cosmetics manufacturing business with an enviable reputation for quality, innovation, and partnership. They are proud to work with some of the most exciting brands in personal care, and as their business scales, so does the ambition behind their commercial team. This is a brand-new role, created because they’ve grown. They need a commercially sharp, people-first leader to take day-to-day ownership of their account management function protecting what they’ve built, and driving what comes next. If you're a B2B sales leader who thrives in technically complex, relationship-driven environments and you want a role where your impact will be immediate and visible, our client would love to hear from you.
Why This Role, Why Now
Our client has grown significantly and this role exists because of that success. You'll step in as the single point of accountability for revenue delivery across their customer base, leading a talented team and working hand-in-hand with the Commercial Director to shape how they go to market. You'll own the relationship with their top account, lead joint business planning across all key accounts, and build the operational rigour that lets their commercial team perform at its best. This is a high-profile, high-impact position with real scope to leave your mark.
What You’ll Be Doing
- Revenue and Account Management
- Own the annual revenue target across all key and managed accounts, with full accountability for delivery and forecast accuracy.
- Act as the senior commercial relationship holder for our client’s anchor account, working closely with the dedicated Senior AM.
- Lead joint business planning across key accounts – commercially rigorous and aligned to their growth objectives.
- Identify and execute growth opportunities – volume, range extension, NPD listings, and new categories.
- Set performance standards and escalation protocols for small accounts managed via the Inside Sales Executive.
- Pricing and Commercial Proposals
- Own the commercial approval process for complex pricing proposals involving formulation and packaging variables.
- Develop robust, defensible pricing models that balance margin protection with competitive positioning.
- Ensure the team has the tools, templates, and capability to turn around accurate proposals within agreed timescales.
- Team Leadership and Development
- Line manage and develop a team of five, setting clear objectives, running 1:1s, and building individual development plans.
- Foster a high-performance, customer-first culture with strong commercial acumen at its core.
- Recruit and onboard commercial talent as the business continues to grow.
- Commercial Operations and Insight
- Drive accurate CRM usage and pipeline reporting across the accounts and new business team.
- Deliver monthly revenue forecasts, account performance reports, and risk registers to the Commercial Director and board.
- Work cross-functionally with operations, finance, and R&D to ensure customer commitments are deliverable and margin is protected.
What They’re Looking For
Essential Experience
- Significant B2B sales leadership experience, ideally in FMCG, personal care, cosmetics, contract manufacturing, or adjacent sectors.
- A proven track record managing large, complex customer accounts and protecting high-value revenue relationships.
- Experience leading and developing commercial teams including Account Managers and sales support functions.
- Strong grasp of consultative, long-cycle sales (6–12 months) involving multiple stakeholders and technical variables.
- Commercial fluency in pricing, margin management, and proposal development – comfortable challenging numbers and building business cases.
- Experience working cross-functionally with operations, supply chain, or R&D in a product manufacturing environment.
Highly Desirable
- Background in personal care, toiletries, or beauty – an understanding of formulation and packaging complexity is a real advantage.
- Experience managing a customer representing a disproportionately large share of revenue.
- Exposure to NPD commercialisation – briefing, costing, and negotiating new product listings with retail or brand customers.
- Familiarity with CRM platforms such as Salesforce or HubSpot.
Benefits
- 37.5 hour week; Monday – Friday; 8am to 4pm
- Company Bonus Scheme
- Quarterly Incentives
- Long service award
- Company pension
- Employee discount
- Free on-site parking
Head of Account Management and Sales Operations, GET STAFFED ONLINE RECRUITMENT LIMITED in Peterborough employer: DealHub Ltd
GET STAFFED ONLINE RECRUITMENT LIMITED is an exceptional employer, offering a dynamic work environment within a fast-growing cosmetics manufacturing business renowned for its quality and innovation. Employees benefit from a supportive culture that prioritises personal development, with opportunities for team leadership and growth in a commercially driven role. The company also provides attractive perks such as a bonus scheme, quarterly incentives, and a strong emphasis on work-life balance, making it an ideal place for ambitious professionals looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management and Sales Operations, GET STAFFED ONLINE RECRUITMENT LIMITED in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the cosmetics and personal care industry. Attend events, webinars, or even casual meet-ups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your achievements in B2B sales and account management. When you get the chance to chat with potential employers, let them see the impact you've made in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like our client, and express your interest in working with them. Sometimes, the best opportunities are created rather than found.
✨Tip Number 4
Apply through our website! We make it super easy for you to connect with exciting roles. Plus, it shows you're serious about joining the team. So, don’t hesitate – hit that apply button and let’s get you on the path to success!
We think you need these skills to ace Head of Account Management and Sales Operations, GET STAFFED ONLINE RECRUITMENT LIMITED in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your B2B sales leadership experience and any relevant achievements in account management. We want to see how your background aligns with what our client is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in managing complex customer accounts and how you can drive revenue growth. Let us know why you’re excited about this opportunity!
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your experience in developing and managing teams. Share specific examples of how you've fostered a high-performance culture and achieved results through your leadership.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at DealHub Ltd
✨Know Your Numbers
Make sure you’re well-versed in the financials and metrics relevant to the role. Understand revenue targets, pricing models, and how to manage margins. Being able to discuss these confidently will show that you’re commercially savvy.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams, especially in a B2B sales environment. Share specific examples of how you've developed talent and fostered a high-performance culture. This is key for a people-first leader!
✨Understand the Product Landscape
Familiarise yourself with the cosmetics and personal care industry, especially the complexities of formulation and packaging. Being knowledgeable about the products will help you connect better with the interviewers and demonstrate your genuine interest.
✨Prepare for Cross-Functional Questions
Since this role involves working with various departments, be ready to discuss how you’ve collaborated with operations, finance, or R&D in the past. Highlighting your ability to work cross-functionally will show that you can drive results across the business.
