At a Glance
- Tasks: Support sales and operations teams, manage customer orders, and ensure smooth daily operations.
- Company: Join a growing UK subsidiary of a successful French family-owned business.
- Benefits: Competitive salary, fully covered transport costs, cheese training, and a friendly work environment.
- Other info: Permanent full-time role with excellent career growth opportunities.
- Why this job: Develop your skills in a dynamic setting while making a real impact on customer satisfaction.
- Qualifications: Strong communication skills, organisational abilities, and French speaking required.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a proactive and detail-oriented Sales & Operations Assistant to support our sales and operations teams. The successful candidate will play a key role in ensuring the smooth day‑to‑day running of our sales administration and warehouse operations. This position offers an excellent opportunity for individuals looking to develop their skills within a dynamic business environment. The role requires strong organisational abilities, excellent communication skills, and proficiency with various computer applications.
Your responsibilities will include:
- Customer Service & Sales Administration (~70%)
- Be the first point of contact for our customers, managing incoming calls & emails;
- Manage the full customer order journey, from order entry and confirmation to customer with product availability & updates, substitutions and delivery information;
- Build strong relationships with customers and internal teams, handling proactively queries and complaints while ensuring timely follow‑up and solutions;
- Support smooth sales operations, including invoicing, credit note requests, customer records and day‑to‑day administrative tasks;
- Coordinate closely with our food handlers and operations team and preparing order sheets.
- Operations (~30%)
- Support the Operations team with order preparation & packing;
- Receive and check deliveries, assist with stock handling and help maintain an organised preparation area;
- Provide hands‑on operational support wherever needed to ensure the smooth day‑to‑day running of the business.
We are looking for a positive, dynamic and customer-focused person who enjoys working in a collaborative environment. French speaking required; Excellent communication skills with a natural ability to build strong relationships with customers and colleagues; Highly organised, reliable and detail-oriented, with the ability to manage multiple priorities; Proactive, solution‑focused and always willing to go the extra mile to support customers and the team; A positive attitude with a hands‑on approach and a genuine desire to contribute to a growing business; Previous experience in the dairy or premium food sector would be a strong advantage.
Permanent full‑time position; Monday-Friday, 40 hours; Job is located near Earlsfield station (SW18 4SR); Fully covered public transportation costs; Cheese training and product tastings to develop your knowledge and expertise; Opportunity to join a growing UK subsidiary of a successful French family‑owned business; Friendly, positive and collaborative working environment where your contribution truly matters.
Sales Operations Assistant in London employer: DealHub Ltd
DealHub Ltd is an exceptional employer that fosters a vibrant and entrepreneurial work culture in the heart of London. Interns are not only given significant responsibilities but also access to mentorship from seasoned professionals, ensuring meaningful contributions and personal growth. With flexible start dates and a focus on aligning the internship experience with individual goals, DealHub Ltd stands out as a place where you can fast-track your career while being part of a supportive team.
