At a Glance
- Tasks: Shape user experiences for millions on ITVX through innovative design and experimentation.
- Company: Join ITV, a leading media company, in a dynamic and creative environment.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with cross-functional teams in an exciting phase of growth.
- Why this job: Make a real impact on how viewers engage with content through cutting-edge design.
- Qualifications: Strong UX/UI design experience with a portfolio showcasing user journey improvements.
The predicted salary is between 45000 - 55000 £ per year.
Workplace: White City, London – Hybrid 12 Month Fixed-Term Contract
We’re looking for a Product Designer, Core Experience to join our Streaming, Interactive & Data team. You will play a vital role in shaping how millions of viewers discover, watch, and engage with ITVX. Reporting to the Head of Product Design, you’ll be a key member of a cross-functional product group focused on driving growth across ITV’s streaming ecosystem. As a Core Experience Designer, you will work at the intersection of psychology, data, and UI/UX. Your mission is to help identify friction in the user journey and support high-velocity experiments to eliminate it. You will focus on the “First Mile” of the user experience—optimising the paths that prospect and lapsed viewers take to discover value and convert.
The team joins ITV’s Streaming, Interactive & Data division at an exciting moment of growth as we continue to evolve our streaming experience on ITVX. Our product teams sit at the heart of ITVX, blending creativity, technology, and data to build effortless and intuitive experiences.
Responsibilities
- Hypothesis-Led Design: Contribute to design initiatives from a test-and-learn perspective, using hypotheses and success metrics to guide your solutions.
- Funnel Optimisation: Support the analysis of the end-to-end user journey—from discovering to converting to view content—identifying drop-off points and proposing solutions.
- Rapid Experimentation: Design and prototype A/B and multivariate tests, balancing quick “scrappy” versions for learning with polished designs for scaling.
- Behavioural Design: Apply principles of behavioural economics (like grouping content into recommendations and personalisation) to drive user activation and retention.
- Cross-Functional Collaboration: Partner with Product Managers, Data Analysts, and Engineers to help prioritise the experimentation backlog and interpret user behaviour.
- Full-Stack Execution: Execute the design process from low-fidelity wireframes for rapid testing to high-fidelity, polished UI across Mobile, Web, and Connected TV (CTV).
- Growth Patterns: Support our Design System by developing reusable components for onboarding, upsells, and cross-sells.
Skills you’ll need (minimum criteria)
- Proven Experience: Strong experience in a Product Design (UX/UI) role, with a portfolio showing impact on user journeys.
- Content discovery and Conversion Familiarity: Experience or a strong understanding of content discovery and conversion funnels.
- Multi-Platform Expertise: Solid design skills across iOS, Android, and Web platforms.
- Software Proficiency: Advanced Figma and prototyping skills; ability to create interactions that bring designs to life.
- Agile Collaboration: Experience working within Agile or Squad-based environments alongside Engineering and Data teams.
Other things we’re looking for (key criteria)
- An experimental mindset, comfortable testing ideas and learning from results.
- Data-informed thinking; the ability to use insights from dashboards to inform design solutions.
- A strong interest in user behaviour and understanding the “why” behind user actions.
- Ability to balance speed with quality, knowing when to move fast and when to focus on pixel-perfect detail.
- Effective communication skills to articulate the value of design decisions to the team.
Nice to have: Experience designing for Connected TV (e.g., Apple TV, Roku) or motion design experience (e.g., Lottie).
Product Designer ITV Careers employer: Deaf Unity
At ITV, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that fosters creativity and innovation. Located in the vibrant White City, London, our hybrid working model allows for flexibility while you contribute to shaping the future of streaming for millions. With a strong focus on employee growth, we provide opportunities for professional development and encourage experimentation, making ITV a rewarding place to advance your career as a Product Designer.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer ITV Careers
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at ITV or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, use it to walk them through your design process and how you’ve tackled user journeys.
✨Tip Number 3
Prepare for interviews by practising common design challenges. Think about how you’d approach problems like funnel optimisation or rapid experimentation. Being ready to discuss these will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Designer ITV Careers
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio that highlights your best work in product design. We want to see how you've impacted user journeys and your design process, so pick projects that showcase your skills in UX/UI across different platforms.
Tailor Your Application:When applying, take a moment to tailor your CV and cover letter to the role. Highlight your experience with content discovery and conversion funnels, and mention any relevant projects that align with our mission at ITVX. We love seeing how you connect your experience to what we do!
Be Data-Informed:We’re all about using data to drive design decisions, so don’t forget to mention any experience you have with data analysis or A/B testing. Share examples of how you've used insights to inform your design solutions—this will really resonate with us!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Deaf Unity
✨Know Your User Journey
Before the interview, dive deep into understanding the user journey for content discovery and conversion. Be ready to discuss specific examples from your portfolio that showcase how you've identified friction points and proposed solutions in past projects.
✨Show Off Your Prototyping Skills
Bring along examples of your work that highlight your advanced Figma skills. Prepare to talk about how you balance quick prototypes for testing with polished designs for scaling, especially in a multi-platform context like iOS, Android, and Web.
✨Emphasise Collaboration
Since this role involves cross-functional collaboration, be prepared to share experiences where you've worked closely with Product Managers, Data Analysts, and Engineers. Highlight how you prioritised experimentation and interpreted user behaviour together.
✨Demonstrate Your Experimental Mindset
ITV is looking for someone with an experimental mindset. Be ready to discuss how you've tested ideas in the past, what metrics you used to measure success, and how you learned from both successes and failures to inform your design decisions.
