M&A Technology Service Delivery Lead ITV Careers

Workplace: London, Leeds or Manchester. The expectation is 2-3 days in the office.

FTC – 3 years

Following the recent announcement by ITV of the sale of its M&A business to Sky, a dedicated M&A Technology Service Delivery Lead is required.

This high-profile role sits within the ITV Studios plc Group Technology Directorate.

You will be responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and meticulously planning the clean exit of these services.

Key Responsibilities

• Framework Establishment & Mobilisation (Pre-Close / Regulatory Window)
• Operationalise the pre-drafted and agreed TSAs across all in-scope technology domains during the 12-month regulatory review period.
• Define governance structures, KPIs, Service Level Agreements (SLAs), and reporting cadences between Remain Co and the Acquirer.
• Stand up the appropriate governance in line with wider programme governance, ensuring clear roles, responsibilities, and escalation paths are established for Day 1 readiness.
• Service Delivery Management (Post-Close Transition)
• Govern the end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies
• Oversee the end-to-end execution of technology services under the TSA, partnering with internal Service Owners who retain functional responsibility for their individual technical environments.
• Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations.
• Commercial Protection & Risk Management
• Safeguard Remain Co from commercial exposure, ensuring service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort.
• Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer.
• Proactively manage risks to ensure Remain Co is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business.
• Exit Planning & Stranded Cost Mitigation
• Collaborate with both Remain Co teams and the acquirer to design and execute detailed exit plans for each TSA.
• Strategically identify and work with Technology leaders to mitigate stranded costs (e. g., residual software licenses, underutilised infrastructure, unallocated staff overhead) to ensure zero financial tail for Remain Co post‑separation.

Experience & Skills

• M&A / Carve‑Out

Expertise: Proven track record of leading complex technology separations, divested entity stand‑ups, or TSA delivery management within large corporate environments.

• Broad
• Tech

Literacy: While not a hands‑on technical role, you must comfortably speak the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL).

• Commercial & Legal Acumen: Deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs. Strong understanding of cost‑recovery models.
• Stakeholder & Relationship Mastery: Exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company.
• Resilience & Discretion: Ability to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase.
• Experience working within Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous.
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