At a Glance
- Tasks: Plan and deliver engaging activities for deaf and hard of hearing young people.
- Company: Join Deaf Action, a passionate deaf-led charity making a difference.
- Benefits: Enjoy 32 days leave, a pension scheme, and ongoing learning support.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Empower young people to build confidence and explore their identity.
- Qualifications: Experience in youth work and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a Youth Service Co‑ordinator with a passion for diversity and inclusion to join our team.
About the role
Deaf Action is a deaf‑led charity supporting and celebrating deaf people. The Youth Service supports deaf and hard of hearing young people to build confidence, develop life skills, improve wellbeing, connect with peers and explore a positive deaf identity. The postholder will deliver youth work activity funded by Young Start and Gannochy Trust, supporting young people to improve wellbeing, build community connections, develop life skills and access leadership, enterprise and employability opportunities.
Main duties
- Plan, co‑ordinate and deliver accessible youth clubs, social events, workshops, trips, residentials and community activities.
- Support deaf and hard of hearing young people to build confidence, resilience, independence, communication skills and positive peer relationships.
- Establish and support a Youth Council, enabling young people to shape activities, influence priorities and take part in decision‑making.
- Support young people to access skills, training, leadership, volunteering, enterprise and employability opportunities.
- Build and maintain relationships with schools, Teachers of the Deaf, audiology services, youth services, families and community partners.
- Develop referral pathways and promote the Youth Service to young people, families and partner organisations.
- Co‑ordinate Sessional Youth Workers and Volunteers to ensure safe, inclusive and high‑quality delivery.
- Ensure safeguarding, child protection, PVG, GDPR, consent, health and safety, and risk assessment procedures are followed.
- Maintain accurate records of attendance, feedback, outcomes and case studies.
- Contribute to reports for Young Start, Gannochy Trust and other funders.
- Work closely with the Project Manager to monitor delivery, budget use, outcomes and service development.
- Represent Deaf Action at meetings, events and forums as required.
- Carry out other appropriate duties as requested by the Project Manager.
Person specification
Essential – Experience of delivering youth work with children and/or young people. Experience of planning and delivering group activities, workshops, events or youth programmes. Experience supporting young people to build confidence, wellbeing, independence and life skills. Experience involving young people in decision‑making, activity planning or service development. Understanding of safeguarding, child protection, GDPR, consent and risk assessment. Strong organisational, interpersonal and communication skills. Ability to build positive relationships with young people, families, schools and partners. Ability to work independently and manage a varied workload. Good administration and IT skills. Willingness to work evenings, weekends and occasional residentials. Willingness to undertake British Sign Language training if not already proficient. PVG scheme membership, or willingness to apply.
Desirable – Professional qualification in Youth Work, Community Learning and Development, Social Work, Social Care, Social Science or another relevant field. Experience working with deaf, hard of hearing, deafblind or disabled young people. Experience supporting a Youth Council, youth forum or peer leadership group. Experience co‑ordinating volunteers or sessional workers. Experience supporting employability, digital skills, enterprise, volunteering or work placements. British Sign Language. Full clean driving licence. Outdoor activity skills.
Key skills and attributes
- Good understanding of youth work principles and inclusive practice.
- Knowledge of issues affecting deaf and hard of hearing young people and their families.
- Ability to create safe, accessible and culturally appropriate spaces for young people.
- Commitment to youth voice, participation and young people’s leadership.
- Flexible, proactive and able to adapt to young people’s needs.
- Committed to equality, inclusion, safeguarding and accessible communication.
- Able to work collaboratively as part of a wider team.
- Able to motivate young people and support them to recognise their strengths.
Other requirements
- Regular evening and weekend work will be required.
- PVG checks will be required before appointment.
- British Sign Language training will be provided if required.
Funding and benefits
The role is funded through Young Start and Gannochy Trust until May 2027, subject to continuation funding. Occupational pension scheme with employer contributions of 6%. 32 days leave pro rata (inc bank holidays) pro rata for part time. Long service benefits. Day off on your birthday. 24/7 access to an Employee Assistance Programme provided by Health Assured. In‑house Mental Health First Aiders. Death in service benefit. Access to the Cycle to Work Scheme and IT Voucher Scheme. Ongoing support for learning and development through our PDR process. BSL course, if required.
Youth Service Coordinator employer: Deaf Action
Deaf Action is an exceptional employer that champions diversity and inclusion, providing a supportive environment for employees to thrive while making a meaningful impact in the lives of deaf and hard of hearing young people. With a strong commitment to employee growth, we offer ongoing training opportunities, including British Sign Language courses, alongside generous benefits such as a 32-day leave allowance and access to an Employee Assistance Programme. Our collaborative work culture fosters creativity and empowerment, ensuring that every team member can contribute to shaping a positive future for the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Youth Service Coordinator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Deaf Action.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Deaf Action.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Deaf Action.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Deaf Action. Apply directly through us to stand out!
We think you need these skills to ace Youth Service Coordinator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Deaf Action. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Youth Service Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Deaf Action
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Deaf Action. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
