Aviation Service Delivery Lead: SLA & KPI Focus in Retford

Aviation Service Delivery Lead: SLA & KPI Focus in Retford

Retford Full-Time On-site
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DEA Specialised Airborne Operations in Retford seeks an Aviation Service Delivery Manager to own the successful delivery of assigned customer contracts, ensuring outputs meet SLAs and KPIs safely and to plan. You will translate contractual demand into actionable requirements and coordinate aircraft, people and engineering resources across functions.

The role emphasizes strong commercial awareness, stakeholder communication, and proactive performance reviews to maintain contract health and client

Aviation Service Delivery Lead: SLA & KPI Focus in Retford employer: DEA Specialised Airborne Operations

DEA Specialised Airborne Operations offers a dynamic and supportive work environment in Retford, where employees are encouraged to grow and develop their skills in the fast-paced aviation sector. With a focus on teamwork and excellence, we provide comprehensive training and opportunities for career advancement, alongside competitive benefits that reflect our commitment to employee well-being and satisfaction.

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Contact Details:

DEA Specialised Airborne Operations Recruitment Team