At a Glance
- Tasks: Oversee live operations, mentor the team, and ensure quality outputs.
- Company: Dynamic aviation company focused on operational excellence.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Join a culture that values safety, teamwork, and personal development.
- Why this job: Lead a passionate team and make impactful decisions in aviation operations.
- Qualifications: Experience in aviation operations and strong leadership potential.
The predicted salary is between 45000 - 55000 £ per year.
The Senior Operations Controller holds fleet-wide oversight of live operations, acting as the supervisory layer between the Operations Controller team and senior management. An expert practitioner across all Operations Controller competencies, the role is responsible for the quality and consistency of operational outputs, leading and mentoring the team, and making confident, well-reasoned decisions across the full scope of the operation.
Key Responsibilities
- Perform all Operations Controller duties to an expert standard, acting as the primary reference point for the team on all operational matters.
- Maintain fleet-wide situational awareness across all live operations, overseeing all aircraft movements rather than managing individual aircraft.
- Act as the primary focal point in the operations room - the first point of escalation when operational problems arise.
- Quality-check operational decisions and outputs across the team, identifying and correcting issues before they escalate (e.g. flight plan routing, airport selection, cost efficiency).
- Oversight of pre and post-flight documentation checks, ensuring compliance standards are maintained consistently across the team.
- Ensure Operations Controllers understand and remain compliant with all current procedures and any changes as they are issued.
- Receive and action project handoffs from HOGO / Deputy Head, translating these into operational plans for the Operations Controller team.
- Manage aircraft sensor configuration - maintaining accurate records of sensor fits and uploading updated aircraft profiles to flight planning software following any configuration change.
- Present the daily company-wide operational briefing (Monday to Friday), providing a situational overview of the day’s operations and coordinating handovers to other departments.
- Support the training and mentoring of Operations Controllers, aiding their development and ensuring the team performs to the required standard.
- Lead, motivate and maintain a positive team culture within the Operations Controller team.
- Provide on-call support to Operations Controllers during shift lead periods.
- Escalate operational issues to the Operations leadership team where situations require management-level intervention.
Skills, Knowledge & Expertise
- Private Pilot Licence (PPL) preferred; candidates currently undertaking a PPL or holding an equivalent aviation qualification will be considered.
- Prior experience as an Operations Controller or in an equivalent operational aviation role is required.
- Some supervisory or leadership experience is advantageous but not essential; candidates who can demonstrate readiness to step into a leadership role will be considered.
- Strong computer literacy; the role is primarily office-based and requires confidence with digital tools and platforms.
- Expert-level knowledge across all Operations Controller competencies.
- Fleet-wide situational awareness and ability to manage multiple aircraft movements simultaneously.
- Operational quality assurance - identifying errors, inefficiencies and risks across team outputs.
- Clear and confident communication, including presenting to a company-wide audience.
- Team supervision, on-the-job training and mentoring.
- Aircraft configuration management and flight planning software proficiency.
- Sound operational decision-making with the ability to act independently and justify decisions clearly.
Behavioural and Leadership Competency
- Confident decision-maker - able to assess a situation, act decisively and stand by decisions with clear justification, without needing prior approval.
- Ready to take on supervisory responsibility and lead others, not just perform the role individually.
- Leads by example, setting the operational standard for the team through their own conduct.
- Motivates and actively maintains a positive team culture, even under pressure.
- A trusted source of knowledge - the person the team turns to for guidance, mentorship and answers.
- Safety-first mindset, with the confidence to challenge decisions that do not meet the required standard.
- Ambitious and looking to grow - sees this role as a deliberate step in their leadership journey.
Senior Operations Controller in Retford employer: DEA Aviation
As a Senior Operations Controller, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and mentorship, ensuring that you have the resources and guidance needed to excel in your role while contributing to fleet-wide operational excellence. With a focus on quality assurance and a commitment to safety, we offer a unique opportunity to lead a dedicated team in a fast-paced aviation setting, making a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Controller in Retford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DEA Aviation and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DEA Aviation!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DEA Aviation keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Operations Controller in Retford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DEA Aviation:This is your chance to really connect with the team at DEA Aviation. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DEA Aviation
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DEA Aviation.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DEA Aviation that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DEA Aviation. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
