At a Glance
- Tasks: Create memorable guest experiences as the friendly face of our hotel.
- Company: Join De Vere Tortworth Court, a stunning Grade II listed mansion.
- Benefits: Earn £12.85/hour, enjoy free meals, and access leisure facilities.
- Other info: Flexible hours, career growth opportunities, and fun team events await you.
- Why this job: Be part of a passionate team delivering exceptional service every day.
- Qualifications: Previous hospitality experience and great communication skills are preferred.
The predicted salary is between 12.85 - 12.85 £ per hour.
Location: Wotton-under-Edge, Gloucestershire, GL12 Country: United Kingdom
Job Type: £12.85 per hour
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Tortworth Court and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.85 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you’ll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable. This is a full‑time position that requires flexibility in working hours, including early shifts (7am‑3:30pm), late shifts (2:30pm‑11:00pm), and middle shifts (10am‑6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits:
- £12.85 per hour
- A share of the Hotel Service Charge to help boost your earnings and reward you for the service you deliver
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities
- An extra paid day off for your birthday, along with a £20 love to shop voucher.
- An annual complimentary 2‑night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, providing 24/7 health and wellbeing support, including free counselling.
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Regular team appreciation events, including memorable Christmas and Summer parties.
- Company Life Assurance scheme, ensuring financial security for your loved ones.
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Receptionist in Wotton-under-Edge employer: De Vere Tortworth Court
De Vere Tortworth Court offers an exceptional work environment where team members are valued and supported. With competitive salaries, generous benefits like free meals on duty and discounts, as well as opportunities for personal growth within a historic setting, this role is perfect for those seeking meaningful employment in hospitality. Join us and contribute to maintaining the charm of this iconic hotel while enjoying a rewarding career.
