At a Glance
- Tasks: Create memorable guest experiences as the friendly face of our hotel.
- Company: Join De Vere Tortworth Court, a stunning Grade II listed mansion.
- Benefits: Earn £12.85/hour, enjoy free meals, and access leisure facilities.
- Other info: Flexible hours, career growth opportunities, and fun team events await you.
- Why this job: Be part of a passionate team delivering exceptional service every day.
- Qualifications: Previous hospitality experience and great communication skills are preferred.
The predicted salary is between 12.85 - 12.85 £ per hour.
Location: Wotton-under-Edge, Gloucestershire, GL12 Country: United Kingdom
Job Type: £12.85 per hour
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Tortworth Court and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.85 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you’ll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable. This is a full‑time position that requires flexibility in working hours, including early shifts (7am‑3:30pm), late shifts (2:30pm‑11:00pm), and middle shifts (10am‑6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits:
- £12.85 per hour
- A share of the Hotel Service Charge to help boost your earnings and reward you for the service you deliver
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities
- An extra paid day off for your birthday, along with a £20 love to shop voucher.
- An annual complimentary 2‑night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, providing 24/7 health and wellbeing support, including free counselling.
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Regular team appreciation events, including memorable Christmas and Summer parties.
- Company Life Assurance scheme, ensuring financial security for your loved ones.
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Receptionist in Wotton-under-Edge employer: De Vere Tortworth Court
De Vere Tortworth Court is an exceptional employer, offering a vibrant work culture where every team member is valued and appreciated. With competitive pay of £12.85 per hour, generous benefits including free meals, leisure facilities access, and opportunities for career progression, employees can thrive in a supportive environment that celebrates their achievements. Located in a stunning Grade II listed mansion surrounded by beautiful grounds, this role not only promises meaningful work but also a unique and inspiring setting to create memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wotton-under-Edge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like De Vere Tortworth Court. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to De Vere Tortworth Court
Don't be shy about reaching out to De Vere Tortworth Court directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Wotton-under-Edge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about De Vere Tortworth Court and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at De Vere Tortworth Court
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
