At a Glance
- Tasks: Create memorable guest experiences and provide exceptional customer service.
- Company: Join the welcoming team at De Vere Tortworth Court.
- Benefits: Earn £12.85 per hour, enjoy free meals, staff stays, and leisure facilities.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be the friendly face that makes guests feel at home.
- Qualifications: Experience in hospitality, great communication skills, and a positive attitude.
The predicted salary is between 26788 - 26788 £ per year.
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Tortworth Court and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.85 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
This is a full-time position that requires flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:30pm-11:00pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Receptionist employer: De Vere Tortworth Court
De Vere Tortworth Court is an exceptional employer that prioritises creating a supportive and dynamic work environment for its team members. With competitive pay, generous benefits such as free meals on duty and discounted staff stays, along with opportunities for personal and professional growth, you will thrive in a culture that values your contributions and encourages memorable guest experiences. Join us in a stunning location where your role as a Receptionist will not only be rewarding but also integral to our guests' enjoyment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on De Vere Tortworth Court. Understanding their values and what they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience in hospitality and how it relates to providing exceptional guest service.
✨Tip Number 3
Show off your personality! As a Receptionist, you'll be the friendly face of the hotel, so let your warmth and enthusiasm shine through during the interview. Share stories that highlight your ability to create memorable experiences for guests.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up at De Vere Hotels.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for creating memorable guest experiences right from the start. In your application, share a brief story or example that highlights your passion for hospitality and how you’ve gone above and beyond for guests in the past.
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight any previous experience in hospitality and focus on your customer service skills. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that outlines your relevant experience and why you’d be a great fit for our team at De Vere Tortworth Court.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at De Vere Tortworth Court
✨Know the Company
Before your interview, take some time to research De Vere Tortworth Court. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to create memorable experiences, which is exactly what they’re looking for.
✨Practice Effective Communication
Since effective communication is crucial in this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and present yourself well for the interview. This shows that you understand the importance of personal presentation in creating a welcoming atmosphere for guests.
