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- Tasks: Lead a team to ensure immaculate cleanliness and guest satisfaction in a stunning hotel.
- Company: De Vere Tortworth Court is a breathtaking Grade II listed hotel with a vibrant culture.
- Benefits: Enjoy competitive pay, live-in accommodation, free meals, and exclusive discounts.
- Why this job: Join a passionate team that values attention to detail and fosters a sense of belonging.
- Qualifications: Previous housekeeping experience is a plus; strong communication and organisation skills are essential.
- Other info: Celebrate your birthday with an extra day off and enjoy annual complimentary stays at De Vere.
The predicted salary is between 22700 - 30000 £ per year.
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Do you have a keen eye for detail and a passion for cleanliness? Join our team as a Housekeeping Supervisor at De Vere Tortworth Court – a 201 bedroom Hotel in Wotton under Edge. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping-related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests.
You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department.
Your Skills & Experience:
- You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential.
- Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel.
- Strong communication skills with the ability to motivate and inspire a diverse team.
- Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements.
Benefits:
The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Housekeeping Supervisor:
- £27,250 per year - plus Service Charge (Average £100 per month).
- Live In Accommodation Available.
- Free meals on duty in our colleague dining facilities.
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships.
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days).
- Venue closure over the Christmas period allowing you time off to enjoy the festive season.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Contact Detail:
De Vere Tortworth Court Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding their commitment to guest experience and team culture will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership skills and ability to motivate a team. Prepare examples of how you've successfully managed or inspired a team in previous roles, as this is crucial for a Housekeeping Supervisor.
✨Tip Number 3
Showcase your attention to detail by discussing specific instances where your meticulousness improved guest satisfaction or operational efficiency. This will demonstrate your fit for the role.
✨Tip Number 4
Network with current or former employees of De Vere Tortworth Court if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise your attention to detail and any previous work in hospitality, even if it's not directly in housekeeping.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cleanliness and guest satisfaction. Mention specific examples of how you've led teams or improved standards in previous roles to demonstrate your leadership skills.
Highlight Soft Skills: In your application, focus on your communication and organisational skills. Explain how you motivate and inspire team members, as these qualities are essential for the Housekeeping Supervisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at De Vere Tortworth Court
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where you ensured high standards of cleanliness and presentation. Highlight how your keen eye for detail has positively impacted guest satisfaction.
✨Demonstrate Leadership Skills
This role requires strong leadership abilities. Share instances where you've successfully motivated and inspired a team. Discuss how you foster a culture of warmth and belonging among colleagues, as this aligns with the values of De Vere.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in housekeeping situations. Think about how you would handle common challenges, such as managing a busy schedule or addressing guest complaints about cleanliness.
✨Research the Company Culture
Understanding De Vere's commitment to creating memorable experiences for guests is key. Familiarise yourself with their values and benefits, and be ready to express why you want to be part of a team that prioritises appreciation and growth.
