At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest safety and comfort.
- Company: De Vere Tortworth Court, a stunning Grade II listed mansion hotel.
- Benefits: £28,325 salary, free meals, leisure access, and birthday off.
- Other info: Great career progression and exclusive perks await you!
- Why this job: Join a fun team and make a real impact on guest experiences.
- Qualifications: Night shift experience and hospitality skills preferred.
The predicted salary is between 28325 - 28325 € per year.
Do you have what it takes to ensure De Vere Tortworth Court runs smoothly during the night shift? De Vere Tortworth Court in Wotton Under Edge are recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation, ensuring the safety and comfort of our guests, and maintaining our high standards of service.
In return, this role offers £28,325 per annum plus excellent benefits including:
- Free use of leisure facilities
- Meals on duty
- An annual complimentary 2-night stay with dinner at a De Vere Hotel plus additional stays for only £50
- A paid day off on your birthday in addition to your holidays
As the Assistant Night Manager, you will look after our guests and the hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight. You will be on duty with at least one other member of the nights team, and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.
Would this role suit you?
- Do you have experience of working during night hours and would this suit your lifestyle?
- Do you have hospitality experience or experience in a guest-focused service role?
- Do you enjoy talking to people and delivering high standards of service?
- Would you feel confident working at night in a large hotel with one other colleague and taking responsibility for our guests' health & safety?
If the answer to these questions is yes, then we would welcome you to apply!
The Pay & Benefits:
- £28,325 per year
- A share of the Hotel Service Charge to help boost your earnings and reward you for the service you deliver
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities
- An extra paid day off for your birthday, along with a £20 love to shop voucher
- An annual complimentary 2-night stay with dinner in a De Vere property of your choice
- £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage
- 31 days holiday each year (increasing annually up to 33 days)
- Access to our Apprenticeship programmes and study support
- Employee Assistance Programme providing 24/7 health and wellbeing support, including free counselling
- Stream, our financial wellbeing platform, granting you instant access to your pay when you need it
- Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event
- Regular team appreciation events, including memorable Christmas and Summer parties
- Company Life Assurance scheme
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Assistant Nights Manager - Live In Accommodation in Gloucester employer: De Vere Tortworth Court
De Vere Tortworth Court is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With competitive pay, generous benefits including free leisure access, complimentary stays, and a supportive team environment, we ensure our staff feel valued and appreciated. Located in a stunning Grade II listed mansion, our hotel provides a unique backdrop for your career in hospitality, with ample opportunities for progression and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Nights Manager - Live In Accommodation in Gloucester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Assistant Night Manager role!
✨Tip Number 2
Prepare for those interviews! Research De Vere Tortworth Court and understand their values and what they look for in an Assistant Night Manager. Tailor your answers to show how you can contribute to their high standards of service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on showcasing your hospitality experience and how you handle guest complaints, especially during night shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the De Vere team!
We think you need these skills to ace Assistant Nights Manager - Live In Accommodation in Gloucester
Some tips for your application 🫡
Show Your Night Owl Side:Since this role is all about the night shift, make sure to highlight any experience you have working during those hours. We want to see that you're comfortable and ready to take on the unique challenges of the night!
Customer Service is Key:This position is all about ensuring our guests have a great experience, even in the wee hours. Share your hospitality experience and any examples of how you've gone above and beyond for customers in the past. We love a good story!
Be Yourself:We’re looking for someone who can connect with our guests and team members. Don’t be afraid to let your personality shine through in your application. We want to know what makes you tick and how you can contribute to our fun and supportive environment.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our amazing team at De Vere Tortworth Court!
How to prepare for a job interview at De Vere Tortworth Court
✨Know the Night Shift
Make sure you understand what working nights entails. Familiarise yourself with the specific duties of an Assistant Night Manager, like conducting hotel walkarounds and handling guest check-ins. This will show your potential employer that you're ready for the unique challenges of the night shift.
✨Highlight Your Hospitality Experience
Be prepared to discuss your previous experience in hospitality or guest-focused roles. Share specific examples of how you've delivered high standards of service and resolved guest complaints. This will demonstrate your ability to maintain the hotel's reputation during the night.
✨Showcase Your Communication Skills
Since you'll be interacting with guests and team members throughout the night, it's crucial to convey your strong communication skills. Practice answering questions clearly and confidently, and think of scenarios where you've effectively communicated under pressure.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hotel's operations during the night shift, team dynamics, or opportunities for career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
