At a Glance
- Tasks: Be the friendly face that greets guests and ensures their stay is memorable.
- Company: De Vere Latimer Estate offers a vibrant work environment with 205 bedrooms and extensive facilities.
- Benefits: Enjoy £12.48 per hour, flexible shifts, free meals, gym access, and exclusive discounts.
- Other info: Flexible shift patterns available, with opportunities for career progression and personal growth.
- Why this job: Join a fun-loving team dedicated to creating exceptional guest experiences and fostering a sense of belonging.
- Qualifications: Previous hospitality experience, effective communication skills, and a warm, genuine attitude are essential.
De Vere Latimer Estatehas 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.
Your commute:
we're just 5 minutes from J18 of the M25, but we also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.
At De Vere,
we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you passionate about creating memorable guest experiences?
Join our team as a Receptionist at De Vere Latimer Estateand play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.85per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist,
you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
This is a full-time position that requires flexibility in working hours, including early shifts (6:30am-2:30pm), late shifts (3:00pm-11.00pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests
- Punctuality and good personal presentation
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Receptionist.
- £12.85 per hour
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
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Receptionist in Chesham employer: De Vere Ltd.
De Vere Tortworth Court is an exceptional employer, offering a unique work environment in a stunning Grade II listed mansion surrounded by beautiful grounds. With a strong focus on employee well-being, we provide generous benefits including competitive pay, complimentary leisure facilities, and opportunities for career growth through our Apprenticeship programmes. Join our passionate team where your contributions are valued, and enjoy a supportive culture that celebrates your achievements and special moments.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chesham
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding their commitment to exceptional guest experiences will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and what they value in a Receptionist.
✨Tip Number 3
Prepare for potential situational questions by thinking of examples where you've gone above and beyond for a customer. This will demonstrate your ability to provide exceptional service, which is crucial for the Receptionist role.
✨Tip Number 4
Make sure to visit the De Vere Latimer Estate if possible, or check out their social media pages. This will give you a feel for the environment and allow you to speak more authentically about why you want to work there during your interview.
We think you need these skills to ace Receptionist in Chesham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what De Vere Latimer Estate is looking for in a Receptionist. Highlight key responsibilities and required skills that you possess.
Tailor Your CV:Customise your CV to reflect your experience in the hospitality industry. Emphasise your customer service skills, punctuality, and any relevant IT proficiency, especially if you have experience with software like Opera.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for creating memorable guest experiences. Mention specific examples from your past roles that demonstrate your ability to exceed guest expectations.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at De Vere Ltd.
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for creating memorable guest experiences. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Effective Communication Skills
During the interview, focus on your ability to communicate clearly and build relationships. You might want to prepare a few anecdotes that highlight your interpersonal skills, especially in a hospitality setting.
✨Highlight Your Punctuality and Presentation
Since punctuality and personal presentation are key for this role, dress smartly for the interview and arrive on time. This will show that you take the position seriously and understand the importance of first impressions.
✨Familiarise Yourself with IT Software
While familiarity with Opera is advantageous, it's not essential. However, showing that you are tech-savvy and willing to learn new systems can set you apart. Consider discussing any relevant software experience you have.
