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- Tasks: Deliver exceptional customer service and maintain golf facilities to a high standard.
- Company: De Vere Wokefield Estate, a stunning venue with a rich history and modern amenities.
- Benefits: Competitive pay, flexible shifts, free meals, and access to leisure facilities.
- Other info: Enjoy career growth opportunities and fun team events throughout the year.
- Why this job: Join a passionate team and enhance guest experiences on a beautiful golf course.
- Qualifications: Customer service skills, interest in golf, and experience in hospitality or leisure.
The predicted salary is between 25000 - 27000 £ per year.
De Vere Wokefield Estate set in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant and our Summerhouse are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone.
Your commute: just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you passionate about delivering great customer service and enjoy being out on the golf course? As a Golf Assistant, you will be an important part of the guest experience, ensuring all golf facilities are well maintained and presented to a high standard. You’ll support the day-to-day running of the golf operation, from serving customers in the shop and managing tee time bookings to handling payments and helping to drive retail sales. Using your knowledge and interest in golf, you’ll also spend time out on the course monitoring pace of play, upholding etiquette and ensuring all players are enjoying their experience. You will take pride in maintaining the driving range and practice areas, ensuring they are clean, stocked and ready for use. This role involves a mixture of shifts including weekends on a rota basis.
What we look for in a Golf Assistant:
- A passion for customer service with a friendly and professional approach
- Experience in a similar role within hospitality, leisure or a golf environment
- A genuine interest in golf and understanding of the game and etiquette
- A flexible, hands‑on approach with the ability to work both independently and as part of a team
Most of all, you will share our values which include fostering valued relationships, having a genuine approach and paying attention to every detail. Join us at De Vere and be part of our team where your work and commitment will be both valued and rewarded!
The Pay & Benefits:
- £12.71 per hour
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance based on the hours that you work
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
Golf Assistant employer: De Vere Ltd.
Contact Detail:
De Vere Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Assistant
✨Tip Number 1
Get to know the golf scene! Spend some time at local courses, chat with staff and players, and show your passion for the game. This will not only boost your confidence but also help you make connections that could lead to job opportunities.
✨Tip Number 2
Practice your customer service skills! Whether it's volunteering at events or helping out at a local club, showing that you can engage with guests in a friendly and professional manner will set you apart from other candidates.
✨Tip Number 3
Don’t just apply anywhere; focus on places like De Vere that align with your values. When you apply through our website, you’ll have a better chance of standing out because we love seeing genuine interest in our company culture.
✨Tip Number 4
Follow up after your application! A quick email expressing your enthusiasm for the role can go a long way. It shows initiative and keeps you on the radar of hiring managers, especially in a competitive field like golf hospitality.
We think you need these skills to ace Golf Assistant
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you genuinely enjoy the game and understand its etiquette, as this will shine through in your role as a Golf Assistant.
Customer Service is Key: Since this role revolves around delivering great customer service, share any relevant experiences where you've gone above and beyond for customers. We value a friendly and professional approach, so let that personality come through!
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. Mention specific skills or experiences that align with what we’re looking for, like your ability to work independently or as part of a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to our team!
How to prepare for a job interview at De Vere Ltd.
✨Know Your Golf Etiquette
Brush up on your golf etiquette and rules before the interview. Being knowledgeable about the game shows your genuine interest and passion, which is key for a Golf Assistant role. You might even get asked specific questions about how to handle certain situations on the course!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. De Vere values a friendly and professional approach, so think of times when you went above and beyond for a guest or customer. This will help you stand out as someone who truly cares about the guest experience.
✨Familiarise Yourself with the Venue
Take some time to research De Vere Wokefield Estate and its facilities. Knowing about the golf course, dining options, and overall atmosphere will not only impress your interviewers but also help you answer questions more confidently. It shows that you're genuinely interested in being part of their team.
✨Be Ready for Teamwork Questions
Since the role requires both independent work and teamwork, be prepared to discuss your experiences working in a team. Think of examples where you collaborated effectively with others, especially in a hospitality or leisure setting. This will demonstrate your flexibility and hands-on approach, which are essential for this position.