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- Tasks: Be the friendly face welcoming guests and ensuring their stay is unforgettable.
- Company: Join De Vere Latimer Estate, a vibrant hotel with a fun-loving team and beautiful surroundings.
- Benefits: Enjoy £12.48 per hour, free meals, gym access, and exclusive discounts.
- Why this job: Become part of a passionate team dedicated to creating memorable experiences for guests.
- Qualifications: Previous hospitality experience preferred; strong communication skills and a positive attitude are essential.
- Other info: Flexible shifts, birthday off, and opportunities for career growth await you!
De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.
Your Commute: we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Latimer Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.48 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
This is a full-time position that requires flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10.30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
Benefits:
The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Receptionist:
- £12.48 per hour
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Receptionist employer: De Vere Latimer Estate
Contact Detail:
De Vere Latimer Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding their commitment to exceptional guest experiences will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles during your conversations. Be ready to share specific examples of how you've gone above and beyond for guests, as this is crucial for a Receptionist position.
✨Tip Number 3
Prepare to discuss your communication skills and how you build relationships with both guests and colleagues. Being personable and approachable is key in a role that requires constant interaction with people.
✨Tip Number 4
Be flexible and show your willingness to work various shifts, including weekends. This demonstrates your commitment to the role and your understanding of the hospitality industry's demands.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles where you provided exceptional customer service, as this is crucial for a Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable guest experiences. Mention specific examples of how you've gone above and beyond in previous roles to meet guest needs.
Highlight Communication Skills: In your application, stress your effective communication skills. Provide examples of how you've built strong relationships with colleagues and guests, as this is key to succeeding in a Receptionist role.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the company in your application. Mention De Vere's values and how they resonate with you, particularly their focus on warmth, genuineness, and attention to detail.
How to prepare for a job interview at De Vere Latimer Estate
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Effective Communication Skills
During the interview, focus on your ability to communicate clearly and build relationships. You might want to prepare a few anecdotes that highlight your interpersonal skills, especially in a hospitality context.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to work various shifts, including weekends. This shows that you are committed and adaptable.
✨Dress to Impress
As punctuality and good personal presentation are key qualities for this role, ensure you dress smartly for the interview. A polished appearance will reflect your professionalism and respect for the position.
