At a Glance
- Tasks: Create memorable guest experiences and provide exceptional customer service.
- Company: Join the friendly team at De Vere Latimer Estate.
- Benefits: Earn £12.85 per hour with flexible shifts and great perks.
- Other info: Enjoy career growth, team events, and a supportive work environment.
- Why this job: Be the welcoming face that makes guests feel at home.
- Qualifications: Previous hospitality experience and strong communication skills preferred.
The predicted salary is between 26788 - 26788 £ per year.
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Latimer Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.85 per hour plus excellent benefits.
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable. This is a flexible position with a variety of shifts available, including early shifts (6:30am-3:00pm), late shifts (2:30pm-11:00pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits:
- £12.85 per hour
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance based on the hours that you work
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.
Your Commute:
We're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Receptionist in Chesham employer: De Vere Latimer Estate
At De Vere Latimer Estate, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Receptionist, you'll enjoy competitive pay, flexible shifts, and a range of benefits including free meals, access to leisure facilities, and opportunities for career progression through our Apprenticeship programmes. Join us in a picturesque setting that not only prioritises exceptional guest experiences but also fosters a fun and engaging workplace culture, making it an excellent choice for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chesham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on De Vere Latimer Estate. Understand their values and what makes them tick. This way, you can tailor your responses to show how you fit right in with their team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the friendly face that greets guests. So, brush up on your communication skills and think about how you can make every guest feel special. Role-play with a friend if you need to!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you present yourself well and look the part when you arrive for your interview. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Receptionist in Chesham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see that you genuinely care about providing exceptional service and making guests feel welcome.
Tailor Your CV:Make sure to customise your CV to highlight any previous experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at De Vere Latimer Estate
✨Know the Company
Before your interview, take some time to research De Vere Latimer Estate. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Think about specific situations that highlight your ability to handle requests efficiently and create memorable experiences.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and confident speaking. You might even want to role-play common scenarios with a friend, such as greeting a guest or handling a complaint, to demonstrate your skills.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and present yourself well for the interview. This shows that you understand the importance of personal presentation and are ready to represent De Vere Latimer Estate professionally.
