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- Tasks: Lead a team to create unforgettable wedding and banqueting experiences.
- Company: Join De Vere Horsley Estate, a stunning venue set in beautiful Surrey parkland.
- Benefits: Enjoy free meals, gym access, extra birthday leave, and exclusive discounts.
- Why this job: Be part of a passionate team that values guest experiences and personal growth.
- Qualifications: Strong background in weddings, excellent communication, and supervisory skills required.
- Other info: Opportunities for career progression and fun team events await you!
The predicted salary is between 22000 - 33000 £ per year.
De Vere Horsley Estate has 180 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley Place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you looking for a management position in Weddings & Banqueting where you can lead a team and create unforgettable guest experiences? Working closely with the Wedding & Banqueting Manager you will be involved in all aspects of the day to day operation of the department, focusing on delivering fantastic service to our guests time and time again. You will also be responsible for checking duty management, reviewing and monitoring cash floats and ensuring equipment is well maintained.
As Assistant Manager you will oversee the smooth running of the service and team, always ensuring our guests have a great experience. You will be focused on the presentation of your spaces, ensuring they are clean and tidy, as you will just have a natural sense of pride in your work. The journey of our guests is incredibly important, so you will be naturally customer-led, whilst working to maximise performance of the department through up-selling and service standards.
With a natural flair for fantastic customer service and strong supervisory skills, you will also have a keen eye for detail. Communication is key in this role, so fluent English is essential, but we warmly welcome candidates who can speak additional languages too.
You will have:
- An engaging and outgoing style
- A solid background in Wedding and Banqueting
- Strong communication skills
- Attention to detail
- Experience in supervising/coordinating a team
- A naturally intuitive approach with guests
- Experience in delivering great customer service
Benefits:
The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Wedding & Banqueting Assistant Manager:
- £27,500 per year
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- As a token of our gratitude for your loyalty, we will treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 31 days holiday each year (increasing annually up to 33 days)
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Wedding & Banqueting Assistant Manager employer: De Vere Horsley Estate
Contact Detail:
De Vere Horsley Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding & Banqueting Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific offerings and unique features of De Vere Horsley Estate. Understanding the venue's charm and facilities will help you articulate how you can enhance guest experiences during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and coordinate staff will demonstrate that you're ready for the Assistant Manager position.
✨Tip Number 3
Brush up on your customer service techniques, especially in a wedding and banqueting context. Be ready to discuss how you would handle various guest scenarios to ensure their experience is memorable and seamless.
✨Tip Number 4
Network with current or former employees of De Vere to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and show that you’re a great fit for their team.
We think you need these skills to ace Wedding & Banqueting Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wedding and banqueting. Emphasise your supervisory skills, customer service experience, and any specific achievements that demonstrate your ability to lead a team and create memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've successfully managed events or teams in the past, and express your enthusiasm for contributing to the De Vere Horsley Estate's mission.
Highlight Communication Skills: Since strong communication is key for this role, ensure you mention any experience you have in coordinating with teams and interacting with guests. If you speak additional languages, be sure to include this as it can set you apart from other candidates.
Show Attention to Detail: In your application, provide examples that demonstrate your keen eye for detail. This could include how you ensured the presentation of event spaces was perfect or how you maintained high service standards during busy periods.
How to prepare for a job interview at De Vere Horsley Estate
✨Showcase Your Customer Service Skills
As a Wedding & Banqueting Assistant Manager, your ability to provide exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for guests in previous roles, highlighting your natural flair for creating memorable experiences.
✨Demonstrate Leadership Qualities
This role involves supervising a team, so be ready to discuss your leadership style. Share specific instances where you've successfully led a team, resolved conflicts, or motivated colleagues to achieve outstanding results.
✨Emphasise Attention to Detail
Attention to detail is key in ensuring the presentation of spaces and overall guest experience. Be prepared to talk about how you maintain high standards in your work and any systems you use to ensure nothing is overlooked.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and consider how you can demonstrate your fluency in English and any additional languages during the interview.
