At a Glance
- Tasks: Create memorable guest experiences and provide exceptional customer service.
- Company: Join the welcoming team at De Vere Horsley Estate.
- Benefits: Earn £12.71 per hour, enjoy free meals, staff stays, and leisure facilities.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be the friendly face that makes guests feel at home.
- Qualifications: Experience in hospitality, great communication skills, and a positive attitude.
The predicted salary is between 26400 - 26400 £ per year.
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Horsley Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.71 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
This is a position that requires flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10.30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What we look for in a Receptionist:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided).
Receptionist in Leatherhead employer: De Vere Horsley Estate
Contact Detail:
De Vere Horsley Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Leatherhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on De Vere Horsley Estate. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your previous experience in hospitality and your knack for creating memorable guest experiences. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! As a Receptionist, first impressions matter. Make sure you present yourself well during the interview. A smart outfit not only boosts your confidence but also shows that you take the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist in Leatherhead
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for creating memorable guest experiences right from the start. In your cover letter, share a brief story or example of how you've gone above and beyond for a guest in the past.
Tailor Your CV: Make sure your CV highlights your previous experience in hospitality or similar roles. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your customer service achievements!
Be Professional Yet Friendly: As a Receptionist, you'll be the first point of contact for our guests. Use a warm and approachable tone in your application to reflect the friendly face we’re looking for. A little personality goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at De Vere Horsley Estate
✨Know the Company
Before your interview, take some time to research De Vere Horsley Estate. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Effective Communication
Since effective communication is crucial in this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and present yourself well for the interview. This shows that you understand the importance of personal presentation in creating a welcoming environment for guests.