At a Glance
- Tasks: Lead a team to ensure immaculate cleanliness and guest satisfaction in a stunning hotel.
- Company: Join the welcoming team at De Vere Horsley Estate, set in beautiful Surrey parkland.
- Benefits: Earn £14 per hour, enjoy free meals, and access exclusive discounts and perks.
- Other info: Enjoy career growth opportunities, fun team events, and a supportive work environment.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous housekeeping experience is a plus, but passion and attention to detail matter most.
The predicted salary is between 28000 - 29000 £ per year.
Do you have a keen eye for detail and a passion for cleanliness? Join our team as a Housekeeping Supervisor at De Vere Horsley Estate – a 175‑bedroom hotel in East Horsley. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping‑related requirements to ensure guest comfort and satisfaction. You will instil in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests.
Key responsibilities
- Lead by example, fostering a culture of warmth where colleagues feel appreciated and build genuine relationships with your team members, creating a sense of belonging and empowering them to take pride in their work.
- Support with administrative tasks such as stock orders, laundry counts and rotas to ensure smooth running of the department.
Skills & experience
- Previous experience in a similar role – hotel housekeeping experience is desirable but not essential.
- Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel.
- Strong communication skills with the ability to motivate and inspire a diverse team.
- Excellent organisational and time‑management skills, prioritising tasks and managing work schedules to meet operational requirements.
Pay & benefits
- £14 per hour
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities
- Extra paid day off for your birthday, along with a £20 love‑to‑shop voucher.
- Annual complimentary 2‑night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long‑service milestones.
- £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, providing 24/7 health and wellbeing support, including free counselling.
- Wagestream, granting you instant access to your pay when you need it.
- Monthly colleague recognition programme, culminating in an exciting annual colleague recognition event.
- Regular team appreciation events, including memorable Christmas and Summer parties.
- Company Life Assurance scheme, ensuring financial security for your loved ones.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Housekeeping Supervisor employer: De Vere Horsley Estate
De Vere Horsley Estate is an exceptional employer that prioritises a culture of warmth and appreciation, ensuring every team member feels valued and empowered. With competitive pay, generous benefits including complimentary leisure facilities, extra days off for birthdays, and excellent career progression opportunities, we are dedicated to fostering both personal and professional growth. Join us in a beautiful setting surrounded by 75 acres of Surrey parkland, where you can enjoy regular team events and a supportive work environment that celebrates your achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like De Vere Horsley Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to De Vere Horsley Estate
Don't be shy about reaching out to De Vere Horsley Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about De Vere Horsley Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at De Vere Horsley Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
