At a Glance
- Tasks: Create memorable guest experiences as the friendly face of our hotel.
- Company: Join the vibrant team at De Vere Cranage Estate, a stunning Grade II listed estate.
- Benefits: Earn £12.71 per hour, enjoy free meals, and access leisure facilities.
- Other info: Flexible shifts available, with excellent career progression opportunities.
- Why this job: Be part of a supportive team that values fun and exceptional service.
- Qualifications: Previous hospitality experience and great communication skills are preferred.
Are you passionate about creating memorable guest experiences?
Join our team as a Receptionist at De Vere Cranage Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded.
In return you will receive
£12.71 per hour plus excellent benefits including access to exclusively yours benefits portal, free meals on duty and use of our leisure facilities to name just a few!
As a Receptionist,
You'll be the friendly face who greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
This role involves a variety of shift patterns to offer flexibility with your lifestyle. Shift patterns include, early shifts (06.45am - 15.15pm) Late shifts (14.30pm - 23.00pm), and middle shifts (11.00am - 19.30pm) including weekends on a rota basis.
What we look for in a Receptionist
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests
- Punctuality and good personal presentation
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.
That’s why we are proud to offer the following benefits for the role of Receptionist.
- £12.71 per hour
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance based on the hours that you work
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
De Vere Cranage Estate
effortlessly blends a grand history and timeless elegance with state of the art facilities. It is a stunning Grade II listed estate with 151 bedrooms, 28 flexible meeting and event spaces, which are popular for both weddings, conferences and events, a Deli-style restaurant, bar and a Leisure club. A fun and vibrant place to work, our colleagues at Cranage Estate really enjoy being part of tight knit teams who work closely together to deliver memorable experiences to our guests.
Your commute:
we're just off J18 of the M6 and we're pleased to offer free parking to all colleagues. We're also lucky to have great rail links to Manchester city centre from Goostrey station.
At De Vere
we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Receptionist in Goostrey employer: De Vere Cranage Estate
De Vere Cranage Estate offers a supportive and dynamic work environment where our Night Porters play a crucial role in ensuring guest satisfaction during the night hours. With a strong emphasis on employee development, we provide opportunities for growth within the hospitality sector, alongside competitive benefits and a collaborative team culture that values your contributions. Located in the picturesque Holmes Chapel, working here means being part of a vibrant community dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Goostrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like De Vere Cranage Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to De Vere Cranage Estate
Don't be shy about reaching out to De Vere Cranage Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about De Vere Cranage Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at De Vere Cranage Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
