At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest safety and comfort.
- Company: Join the vibrant team at De Vere Tortworth Court.
- Benefits: Earn £28,325 plus perks like free meals and leisure access.
- Other info: Enjoy career growth opportunities and fun team events.
- Why this job: Make a real impact on guest experiences while working nights.
- Qualifications: Night shift experience and a passion for hospitality required.
The predicted salary is between 28325 - 28325 £ per year.
Do you have what it takes to ensure De Vere Tortworth Court runs smoothly during the night shift? De Vere Tortworth Court in Wotton Under Edge is recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation, ensuring the safety and comfort of our guests, and maintaining our high standards of service.
In return this role offers £28,325 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2-night stay with dinner at a De Vere Hotel plus additional stays for only £50 and a paid day off your birthday in addition to your holidays.
Responsibilities- Look after our guests and the Hotel between the hours of 10:30pm and 7am, 5 nights out of 7 each week.
- Complete the night audit, check guests in and out of the hotel as required.
- Complete hotel walkarounds throughout the night ensuring security and safety.
- Deal with any issues or complaints occurring overnight.
- Be on duty with at least one other member of the nights team.
- Experience of working during night hours and it suits your lifestyle?
- Hospitality experience or experience in a guest-focused service role?
- Enjoy talking to people and delivering high standards of service?
- Confidence working at night in a large Hotel with one other colleague and taking responsibility for our guests' health & safety?
If the answer to these questions is yes, then we would welcome you to apply!
Benefits- £28,325 per year.
- A share of the Hotel Service Charge to help boost your earnings and reward you for the service you deliver.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Extra paid day off for your birthday, along with a £20 love to shop voucher.
- Annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional rewards for reaching long service milestones.
- £50 colleague rates for overnight stays at De Vere properties, with a 50% discount on Food & Beverage.
- 31 days holiday each year (growing up to 33 days).
- Access to the Exclusively Yours Benefits portal for discounts on retail, travel, and leisure activities.
- Career progression opportunities, including Apprenticeship programmes and study support.
- Employee Assistance Programme providing 24/7 health and wellbeing support, including free counselling.
- Financial wellbeing platform Stream, granting instant access to pay when needed.
- Monthly colleague recognition programme, You Are De Vere.
- Regular team appreciation events, including Christmas and Summer parties.
- Company Life Assurance scheme for financial security of loved ones.
Assistant Nights Manager - Live In Accommodation in Wotton-under-Edge employer: De Vere Beaumont Estate
De Vere Tortworth Court is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive pay, generous benefits including free leisure access, complimentary stays, and a supportive environment for career progression, this role as Assistant Night Manager in Wotton Under Edge provides a unique opportunity to thrive in the hospitality industry while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Nights Manager - Live In Accommodation in Wotton-under-Edge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Night Manager role.
✨Tip Number 2
Prepare for the interview by researching De Vere Tortworth Court and its values. Show us you understand what makes our hotel special and how you can contribute to maintaining those high standards of service during the night shift.
✨Tip Number 3
Practice common interview questions related to guest safety and handling complaints. We want to see your confidence in dealing with issues that may arise overnight, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at De Vere Tortworth Court.
We think you need these skills to ace Assistant Nights Manager - Live In Accommodation in Wotton-under-Edge
Some tips for your application 🫡
Show Your Night Owl Side:Since this role is all about the night shift, make sure to highlight any experience you have working during those hours. We want to see that you're comfortable and confident in a night-time environment!
Customer Service is Key:This position is all about ensuring our guests have a great experience, even when the sun goes down. Share examples of how you've gone above and beyond for customers in previous roles – we love to see that passion for service!
Be Yourself:We’re looking for someone who enjoys talking to people and can handle any situation with a smile. Let your personality shine through in your application – we want to get to know the real you!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at De Vere Beaumont Estate
✨Know the Night Shift Inside Out
Make sure you understand what it means to work during the night shift. Familiarise yourself with the specific responsibilities of an Assistant Night Manager, like conducting hotel walkarounds and handling guest check-ins and complaints. This will show your potential employer that you're ready for the unique challenges of the role.
✨Showcase Your Hospitality Experience
Prepare to discuss your previous experience in hospitality or guest-focused roles. Think of specific examples where you went above and beyond for guests, especially during challenging situations. This will highlight your commitment to high standards of service, which is crucial for this position.
✨Demonstrate Your Problem-Solving Skills
Be ready to talk about how you would handle various scenarios that might arise during the night shift. Whether it's a guest complaint or a security issue, having a few strategies in mind will demonstrate your ability to think on your feet and ensure guest safety and comfort.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics during the night shift or how the hotel handles emergencies. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.
