At a Glance
- Tasks: Create memorable guest experiences and provide exceptional customer service.
- Company: Join the welcoming team at De Vere Horsley Estate.
- Benefits: Earn £12.71 per hour, enjoy free meals, and access leisure facilities.
- Other info: Flexible shifts available, plus perks for birthdays and long service.
- Why this job: Be the friendly face that makes guests feel at home.
- Qualifications: Previous hospitality experience and strong communication skills preferred.
The predicted salary is between 26400 - 26400 € per year.
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Horsley Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.71 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable. This is a position that requires flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10:30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What We Look For In a Receptionist
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
Benefits
- £12.71 per hour
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food
Receptionist in Surrey employer: De Vere Beaumont Estate
At De Vere Horsley Estate, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Receptionist, you'll enjoy competitive pay, excellent benefits such as free meals and leisure access, and unique perks like a complimentary annual stay at one of our properties. We are committed to your growth and development, offering flexible shift patterns that cater to your lifestyle while ensuring you play a key role in creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on De Vere Horsley Estate. Understand their values and what makes them unique in the hospitality industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence in handling guest requests and providing exceptional service. Remember, a warm smile goes a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you present yourself well during the interview. Choose an outfit that reflects the professional yet friendly vibe of De Vere, and don’t forget to bring your positive attitude!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the De Vere careers page and submit your application directly. This shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Receptionist in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see how much you care about providing exceptional service and making guests feel welcome!
Tailor Your CV:Make sure to customise your CV to highlight any previous experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at De Vere Beaumont Estate
✨Know the Company
Before your interview, take some time to research De Vere Horsley Estate. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Think about specific situations that highlight your ability to handle requests efficiently and create memorable experiences.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and confident speaking. You might even want to role-play common scenarios with a friend to get comfortable with how you would interact with guests and colleagues.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing appropriately for the interview. Aim for smart-casual attire that reflects the professional yet welcoming atmosphere of De Vere. Remember, you’ll be the friendly face greeting guests, so looking the part is important!
