Receptionist - Live In Accommodation Available

Are you passionate about creating memorable guest experiences?

Join our team as a Receptionist at De Vere Torworth Court and play a crucial role in ensuring our guests\’ expectations are not only met but exceeded. In return, you will receive £12.40 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels, and free use of our leisure facilities.

Role Overview

As a Receptionist, you\’ll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handle guest requests efficiently, and go above and beyond to ensure their stay is memorable.

Position Details

This is a full-time position requiring flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10:30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.

What We Look For In a Receptionist

• Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
• Effective communication skills and the ability to build strong relationships with colleagues and guests.
• Punctuality and good personal presentation.
• Proficiency in using IT software; familiarity with Opera would be advantageous (training will be provided if needed).

Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.

Benefits

The Pay & Benefits:

• £12.40 per hour, plus departmental incentives and service charge.
• Live-in accommodation available.
• Free meals on duty in our colleague dining facilities.
• Complimentary use of the Leisure Club facilities, saving you money on gym memberships.
• Extra paid day off for your birthday, along with a £20 love to shop voucher.
• Varied shift patterns and contracts to suit your lifestyle; we operate 24/7.
• Annual complimentary 2-night stay with dinner at a De Vere property, plus rewards for long service milestones.
• Exclusive £50 colleague rates for overnight stays, with 50% discount on Food & Beverage.
• 28 days holiday each year, increasing up to 33 days.
• Venue closure over Christmas to enjoy the festive season.
• Access to discounts on retail, travel, and leisure through our Benefits portal.
• Opportunities for career progression, including Apprenticeship programmes and study support.
• Employee Assistance Programme with 24/7 health and wellbeing support.
• Financial wellbeing platform Wagestream for instant access to your pay.
• Recognition programs including \’You Are De Vere\’ and annual events.
• Regular team appreciation events and parties.
• Company Life Assurance scheme for your peace of mind.

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