Are you passionate about creating memorable guest experiences?
Join our team as a Reception Supervisor at De Vere Wokefield Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded.
In return you will receive
- £13.50 per hour
- Excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities, among others.
Lead by example and be the friendly face that greets our guests, making them feel welcome from the moment they arrive. You will ensure all shifts are supervised efficiently and all Reception duties are carried out to the agreed Company and Hotel Standards of Performance. You’ll also support the Front of House Manager in the recruitment, induction, training and development of the Reception team.
What We Look For In a Reception Supervisor
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service – knowledge of Opera is desirable but not essential.
- Effective communication skills, experience supporting and guiding colleagues, and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software; familiarity with Opera would be advantageous (training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
Benefits
- £13.50 per hour.
- Free meals on duty in colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Extra paid day off for your birthday plus a £20 love to shop voucher.
- Varied shift patterns and contracts to accommodate lifestyles; 24/7 operation with shift patterns for everyone.
- Annual complimentary 2‑night stay with dinner at a De Vere property of your choice, plus rewards for reaching long service milestones.
- £50 colleague rates for overnight stays at De Vere properties and a 50% discount on Food & Beverage.
- 31 days holiday each year, increasing up to 33 days.
- Access to Exclusively Yours Benefits portal unlocking hundreds of discounts on retail, travel, and leisure.
- Career progression opportunities, including Apprenticeship programmes and study support.
- Employee Assistance Programme with 24/7 health and wellbeing support, including free counselling.
- Financial wellbeing platform Wagestream providing instant pay access.
- Monthly colleague recognition programme “You Are De Vere” and annual colleague recognition event.
- Regular team appreciation events including Christmas and Summer parties.
- Company Life Assurance scheme for financial security.
