At a Glance
- Tasks: Ensure guest safety and satisfaction during night hours while maintaining hotel standards.
- Company: Join the vibrant team at De Vere Wokefield Estate, a leading hotel in Reading.
- Benefits: Earn £12.65 per hour, enjoy free meals, gym access, and flexible shifts.
- Other info: Great career growth opportunities and fun team events await you!
- Why this job: Perfect for night owls who love hospitality and want to make a difference.
- Qualifications: Customer service experience and a passion for helping others.
Are you looking for a Nights role? Do you have customer service experience?
As a Night Porter you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You’ll carry out regular checks and walk rounds of all areas of the building, taking appropriate actions to ensure standards of cleanliness, safety and security are maintained. You may also assist with setting up conference meeting rooms and coffee stations.
You will be on duty with at least one other member of the Nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.
In return this role offers
£13.16 per hour plus excellent benefits including free use of your fitness facilities, meals on duty.
Would this role suit you?
- Do you have experience of working during night hours and would this suit your lifestyle?
- Do you have hospitality experience or experience in a customer service role?
- Do you enjoy talking to people and delivering high standards of service?
- Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety?
Benefits
The Pay & Benefits
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.
That’s why we are proud to offer the following benefits for the role of Night Porter.
- £13.16 per hour
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance based on the hours that you work
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
Night Porter in Reading employer: De Vere Beaumont Estate
De Vere Beaumont Estate is an outstanding employer, offering a vibrant work culture where creativity and teamwork thrive in a busy kitchen environment. With competitive pay, free meals, and a wellness programme, employees are supported in their professional growth and development, making it an ideal place for those passionate about crafting memorable dishes while advancing their culinary careers.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Reading
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels or venues you’re interested in. A friendly email or call can show your enthusiasm and might just land you an interview.
✨Tip Number 3
Prepare for the night shift! Since this role is all about working during the night, practice discussing your experience in customer service and how you handle late-night situations. Confidence is key when you’re on duty!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at De Vere Wokefield!
We think you need these skills to ace Night Porter in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any customer service experience you have in your application. We want to see how you've gone above and beyond for guests in the past, as this role is all about delivering top-notch service during the night.
Be Clear About Your Availability:Since this is a night role, it's super important to let us know about your flexibility with hours. Mention any previous night shifts or your comfort level working late hours to show you're ready for the challenge!
Keep It Professional Yet Friendly:While we love a casual vibe, remember that your written application should still be professional. Use a friendly tone but keep it polished – we want to get a sense of your personality while also knowing you take this seriously.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Porter role at De Vere Wokefield. We can’t wait to hear from you!
How to prepare for a job interview at De Vere Beaumont Estate
✨Know Your Night Shift
Make sure you understand the unique aspects of working night shifts. Familiarise yourself with the hotel’s operations during these hours, including safety protocols and guest services. This will show your potential employer that you're prepared for the role.
✨Highlight Customer Service Skills
Since this role involves looking after guests, be ready to discuss your previous customer service experience. Share specific examples of how you've handled guest inquiries or resolved issues, as this will demonstrate your ability to provide excellent service.
✨Show Flexibility and Team Spirit
Emphasise your flexibility in working varied shift patterns and your ability to collaborate with colleagues. Mention any past experiences where teamwork was essential, especially in a hospitality setting, to showcase your readiness to contribute positively to the team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the hotel’s approach to guest safety during night shifts or opportunities for career progression. It shows your genuine interest in the role and the company.
