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- Tasks: As a Night Porter, you'll ensure guest safety and comfort from 10:30 PM to 7:00 AM.
- Company: Join the De Vere Tortworth Court team, a welcoming hotel in Wotton-under-Edge.
- Benefits: Earn £12.40 per hour, enjoy free meals, gym access, and great discounts.
- Why this job: Perfect for night owls who love hospitality and want to make a difference.
- Qualifications: Customer service experience is essential; night shift experience is a plus.
- Other info: Enjoy a supportive team culture with fun events and career growth opportunities.
Are you looking for a Nights role? Do you have customer service experience?
We are looking for a Night Porter to join our Hotel team at De Vere Tortworth Court in Wotton-under-Edge. We have a range of night shifts available.
As a Night Porter, you will look after our guests and the hotel between 10:30 PM and 7:00 AM. You will carry out regular checks and walk rounds of all areas of the building, taking appropriate actions to ensure standards of cleanliness, safety, and security are maintained. You may also assist with setting up conference meeting rooms and coffee stations.
You will be on duty with at least one other member of the night team, and our events team members will often be on site until the early hours during weddings or events.
In return, this role offers £12.40 per hour plus excellent benefits, including free use of our fitness facilities and meals on duty.
Would this role suit you?
- Do you have experience working during night hours, and would this suit your lifestyle?
- Do you have hospitality or customer service experience?
- Do you enjoy talking to people and delivering high standards of service?
- Would you feel confident working at night in a large hotel with one other colleague and taking responsibility for our guests\’ health and safety?
If the answer is yes to these questions, we encourage you to apply!
Benefits
The Pay & Benefits:
At De Vere, we pay attention to the thoughtful details that inspire loyalty among our colleagues. We are proud to offer the following benefits for the role of Night Porter:
- £12.40 per hour plus Service Charge
- Paid holiday allowance based on hours worked
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities to stay in shape, saving you money on gym memberships
- Access to our Exclusively Yours Benefits portal, offering discounts on retail, travel, and leisure activities
- Opportunities for career progression, including Apprenticeship programmes and study support
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
- Financial wellbeing platform Wagestream, offering instant access to your pay when needed
- Supportive team environment with regular appreciation events, including Christmas and Summer parties
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Night Porter employer: De Vere Beaumont Estate
Contact Detail:
De Vere Beaumont Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the layout, facilities, and offerings will help you answer guest queries confidently and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Highlight any previous experience working night shifts or in similar roles. This will show that you are comfortable with the hours and understand the unique challenges of working during the night.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise during night shifts, such as guest complaints or emergencies. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Emphasise your teamwork skills, as you'll be working closely with at least one other colleague. Share examples of how you've successfully collaborated with others in past roles to create a positive environment.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any customer service or hospitality experience you have. Mention specific roles where you interacted with guests, especially during night shifts, as this is crucial for the Night Porter position.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your ability to maintain cleanliness, safety, and security, as well as your experience in setting up meeting rooms or similar tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Address how your personality and work ethic make you a great fit for working nights and ensuring guest satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at De Vere Beaumont Estate
✨Show Your Customer Service Skills
As a Night Porter, you'll be interacting with guests throughout the night. Be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction.
✨Demonstrate Your Reliability
Working night shifts requires a high level of responsibility. Discuss your experience with night work or any roles where you had to be dependable. Emphasise your punctuality and commitment to maintaining safety and security during your shifts.
✨Familiarise Yourself with the Hotel
Before the interview, research De Vere Tortworth Court and its facilities. Understanding the hotel's layout and services will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Teamwork Questions
You'll be working alongside at least one other team member during your shifts. Be ready to discuss your teamwork experiences, how you communicate with colleagues, and how you handle conflicts or challenges in a team setting.
