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- Tasks: Support hotel operations, manage payroll, and coordinate guest experiences.
- Company: Join De Vere Beaumont Estate, a leading hospitality brand in Old Windsor.
- Benefits: Enjoy free meals, a birthday day off, and annual complimentary stays at De Vere hotels.
- Why this job: Be part of a fun team, enhance guest satisfaction, and grow your career in hospitality.
- Qualifications: Strong operational understanding; experience in events is a plus; training provided.
- Other info: Flexible hours, supportive culture, and exciting team events await you!
The predicted salary is between 21500 - 30000 £ per year.
Ready to support hotel operations behind the scenes and help deliver seamless guest experiences? Join us at De Vere Beaumont Estate in Old Windsor as our Hotel Operations Administrator, a pivotal role that keeps our departments running smoothly and ensures our casual staffing, payroll, and guest pre-arrival coordination are spot on.
As our Hotel Operations Administrator, you’ll work closely with Operational Heads of Department, the People & Culture team, and Finance to support scheduling, payroll, onboarding, and event staffing logistics. You’ll be the go-to person for casual team queries, time and attendance accuracy, and rota tracking - keeping everything structured and on schedule. In addition, you’ll support seasonal planning and masterclass events, contributing to initiatives that enhance guest satisfaction and drive revenue.
In return, the role offers a salary of £26,780 plus excellent benefits including free meals, an annual complimentary stay with dinner at a De Vere hotel, additional stays for just £50, and a paid day off for your birthday - to name just a few!
Your Skills And Experience
- You have a strong understanding of operations and can confidently liaise across departments.
- Experience within a Meeting & Events property to effectively co-ordinate staffing levels to operational needs.
- You’re highly organised, detail-focused, and a natural problem solver.
- Experience using Fourth Hospitality, LogIt or Fork Manager is a bonus (but full training is provided).
- You’re a calm, professional communicator - in person, over the phone, and by email.
- Most importantly, you share our values: you’re warm, genuine, and always thinking one step ahead.
Benefits
- £26,780 per year.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- An extra paid day off for your birthday, along with a £20 love to shop voucher.
- An annual complimentary 2-night stay with dinner in a De Vere property of your choice.
- £50 colleague rates for overnight stays at De Vere properties, with a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days).
- Venue closure over the Christmas period.
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme providing 24/7 health and wellbeing support.
- Wagestream, our financial wellbeing platform.
- Monthly colleague recognition programme, culminating in an exciting annual colleague recognition event.
- Regular team appreciation events, including memorable Christmas and Summer parties.
- Company Life Assurance scheme.
Hotel Operations Administrator employer: De Vere Beaumont Estate
Contact Detail:
De Vere Beaumont Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Operations Administrator
✨Tip Number 1
Familiarise yourself with the specific operations of a hotel, especially in areas like payroll and staffing logistics. Understanding how these elements work together will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of De Vere Beaumont Estate or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial when you’re preparing for interviews.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed schedules or events in the past. Being able to discuss real-life scenarios will highlight your problem-solving abilities.
✨Tip Number 4
Research the tools mentioned in the job description, such as Fourth Hospitality or LogIt. Even if you haven't used them before, being knowledgeable about these systems can set you apart from other candidates.
We think you need these skills to ace Hotel Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel operations and administration. Emphasise any roles where you coordinated staffing, managed payroll, or liaised with different departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and problem-solving abilities. Mention specific examples of how you've contributed to guest satisfaction or improved operational efficiency in previous roles.
Highlight Relevant Skills: In your application, clearly outline your experience with tools like Fourth Hospitality or similar software. If you lack direct experience, express your willingness to learn and adapt quickly.
Showcase Your Communication Skills: Since the role requires effective communication, provide examples of how you've successfully communicated with team members and guests in past positions. This could be through email, phone, or face-to-face interactions.
How to prepare for a job interview at De Vere Beaumont Estate
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hotel Operations Administrator. Familiarise yourself with the key tasks such as payroll coordination, staffing logistics, and guest pre-arrival processes. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
As this role requires a high level of organisation and attention to detail, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your organisational skills have contributed to smooth operations in previous roles.
✨Communicate Effectively
Since the position involves liaising with various departments, practice your communication skills. Be ready to explain how you would handle queries from casual team members or resolve issues that may arise. Clear and professional communication is key in this role.
✨Emphasise Teamwork and Problem-Solving
The Hotel Operations Administrator works closely with different teams, so it's important to showcase your ability to collaborate effectively. Prepare to discuss instances where you've worked as part of a team to solve problems or improve processes, demonstrating your proactive approach and alignment with the company's values.
