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For Companies At a Glance
- Tasks: Support engineers and maintain IT systems for a smooth operational environment.
- Company: Join Raytheon UK, a leader in defence and aerospace technology.
- Benefits: Enjoy 25 days holiday, flexible working, and a contributory pension scheme.
- Why this job: Be part of innovative projects that shape national security and technology.
- Qualifications: Experience in IT support, networking, and project delivery is essential.
- Other info: Collaborative culture with opportunities for professional growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a Systems Engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain and deliver secure, mission critical systems.
Due to the sector this team is working in, we require all candidates to be willing & eligible to obtain a SC & enhanced DV clearance.
Key Responsibilities- Perform routine maintenance, patching, and updates of the IT estate
- Conduct regular audits, reports and risk assessments
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
- Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
- Contribute to the completion of milestones associated with your IT projects
- Maintain accurate documentation of incidents, resolutions, and asset inventory
- Assist with onboarding/offboarding processes, including device setup and recovery
- Support meeting rooms, AV equipment, printers, and telephony systems
- Diagnose and resolve hardware, software, and network issues on-site
- Experience of maintaining the laptop estate via the endpoint management software
- Knowledge of networking, including security and IT governance frameworks
- Working experience with IT project delivery
- Administration of Atlassian JIRA and Confluence
- PowerShell script writing and troubleshooting skills
- Strong knowledge of Windows and macOS
- Prior experience with working independently on-site with minimal supervision
- CompTIA Network+, ITIL 4, ISO27001 or similar certification
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
- Contributory Pension Scheme (up to 10.5% company contribution)
- Company bonus scheme (discretionary)
- 6 times salary 'Life Assurance' with pension
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others
- Enhanced sick pay
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements
- Early 1.30pm finish Friday, start your weekend early!
- A grownup flexible working culture that is output, not time spent at desk, focused
- More formal flexible working arrangements can also be requested and assessed subject to the role
- Up to 5 paid days volunteering each year
Systems Engineer in Gloucester employer: De Stroopwafel
Contact Detail:
De Stroopwafel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees at Raytheon UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Systems Engineer role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with IT support, JIRA, and network security. We want to see that you can handle the challenges of maintaining a reliable IT environment.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss specific examples where you've diagnosed and resolved hardware or software issues. This will demonstrate your ability to thrive in a fast-paced, mission-critical environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Raytheon UK. Let’s get you on board!
We think you need these skills to ace Systems Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially in IT support and project delivery, and don’t forget to mention your skills with JIRA and Confluence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our mission at Raytheon UK. Keep it concise but impactful.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include specific examples of how you've maintained IT environments, managed user accounts, or resolved complex issues. This will help us see your hands-on experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at De Stroopwafel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of systems engineering, especially around hardware, software, and networking. Be ready to discuss your experience with endpoint management software and how you've maintained IT environments in the past.
✨Familiarise Yourself with JIRA and Confluence
Since you'll be using Atlassian tools, it’s crucial to understand how they work. Prepare to talk about your previous experiences managing user accounts and handling incidents through these platforms. Maybe even bring examples of how you’ve used them effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've diagnosed and resolved technical issues. Think of scenarios where you had to troubleshoot hardware or software problems, and explain your thought process during those situations.
✨Understand the Importance of Security
Given the nature of the role, having a solid grasp of IT governance frameworks and security protocols is key. Brush up on ISO27001 and be ready to discuss how you would ensure compliance and maintain a secure IT environment.
