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- Tasks: Conduct user research to enhance technology services for a diverse university community.
- Company: De Montfort University, a vibrant and inclusive institution focused on quality education.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real impact by shaping user-centred design in a dynamic educational setting.
- Qualifications: Degree level education or equivalent experience in user-centred design and research.
- Other info: Join a multicultural team committed to creativity, collaboration, and continuous improvement.
The predicted salary is between 32080 - 38784 £ per year.
De Montfort University (DMU) is an ambitious, globally-minded institution with a strong focus on delivering quality teaching and learning and a campus-wide focus on providing a sector-leading student experience. As a culturally rich university with a deep commitment to the public good, the DMU community strives to maintain a stimulating and inclusive environment where staff and students are able to thrive. The University prides itself as being a vibrant, multicultural hub of learning, creativity and innovation.
Faculty/Directorate: Digital & Technology Services (D&T) provides technical support for business operations, teaching and learning facilities for staff and students across De Montfort University. D&T works alongside Faculties and Directories ensuring DMU has the right teaching and business technologies to continue to be a University at the leading edge. Some of the services D&T provides are:
- Providing the technological infrastructure for the University
- Developing and delivering IT projects aligned to University investment and strategic goals
- Service Desk telephone and application support for both staff and students
Role: As a User Research Specialist, you will shape the University’s technology services by designing and conducting research that captures the needs of our diverse community, including international, hybrid, remote, and mature students. You will collaborate with stakeholders to develop research strategies, source participants, and translate insights into actionable recommendations that inform service design and continuous improvement. Acting as an ambassador for user-centred design, you will facilitate research activities, apply best practices in usability and accessibility, and work closely with product teams to prioritise user needs. In doing so, you will uphold DMU’s values of collaboration, creativity, compassion, and community-mindedness, while supporting equality, environmental sustainability, and health and safety across the University.
Ideal candidate: The successful candidate will be educated to degree level or possess equivalent professional experience, with demonstrable expertise in user-centred design applied to digital products and services. They will have experience of delivering end-to-end user research within agile, multidisciplinary teams, using a range of qualitative and quantitative methods to inform evidence-based decision-making and service improvement, and will demonstrate strong analytical capability in synthesising research findings and communicating clear, accessible insights to diverse stakeholders. The postholder will evidence a commitment to customer-focused service delivery, continuous improvement, and inclusive practice within a diverse University community. Experience within the higher education sector and knowledge of ethical research principles, including relevant legal and regulatory considerations, are desirable. In alignment with DMU’s values, the successful candidate will work collaboratively, act with integrity and accountability, contribute to a respectful and inclusive environment, and demonstrate creativity and innovation, including the capacity to challenge established practices where appropriate.
For more information about this role, please contact Paige Liquorish at paige.liquorish@dmu.ac.uk
Salary: £32,080 to £38,784 per annum
User Researcher in Leicester employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DMU on LinkedIn. A friendly chat can give us insider info about the culture and what they really value in a User Researcher.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your user research projects. We want to see how you've tackled real-world problems and made a difference with your insights.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about user-centred design and your research methods. We want you to feel confident and ready to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the DMU community.
We think you need these skills to ace User Researcher in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in user-centred design and research. We want to see how your skills align with our values at DMU, so don’t hold back on showcasing your relevant projects!
Showcase Your Research Skills: In your application, emphasise your expertise in both qualitative and quantitative research methods. We’re keen to know how you’ve used these skills to inform decision-making and improve services in previous roles.
Communicate Clearly: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your insights and experiences are easy to understand for a diverse audience.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at DMU.
How to prepare for a job interview at De Montfort University
✨Know Your User Research Methods
Make sure you brush up on various user research methods, both qualitative and quantitative. Be ready to discuss how you've applied these in past projects, especially in agile environments. This will show your expertise and ability to adapt to different situations.
✨Understand DMU's Values
Familiarise yourself with De Montfort University's values of collaboration, creativity, compassion, and community-mindedness. Think of examples from your experience that align with these values, as this will demonstrate your fit within their culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and user-centred design approach. Prepare specific examples where you've successfully navigated challenges in user research, focusing on how you prioritised user needs and collaborated with stakeholders.
✨Showcase Your Communication Skills
As a User Researcher, you'll need to communicate insights clearly to diverse stakeholders. Practice explaining complex research findings in simple terms. Bring along a portfolio or examples of your work that highlight your ability to synthesise and present data effectively.
