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- Tasks: Support international students with advice, events, and social media content creation.
- Company: De Montfort University, a diverse and inclusive educational institution.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of international students while developing your skills.
- Qualifications: Strong communication skills, cultural awareness, and social media experience required.
- Other info: Join a supportive team and enjoy a vibrant work environment.
The predicted salary is between 26707 - 31236 £ per year.
International Student Support comprises 2 members of staff and is part of the International Student Services team (which also includes Immigration Compliance and Visa Advice). International Student Services are in turn part of the wider Student Journey division, which provides a wide range of services to all our students, including Timetabling, Exams and Awards and Student Fees and Finance.
We are looking to recruit an International Student Support Assistant to provide advice and guidance to international students as well as assisting with the running of events and activities, day trips, airport pickups, welcome and orientation activity and the i-Buddies befriending programme. The post-holder will also be responsible for developing and publishing social media content. In order to support the provision of organised student social events and airport pickup activity, the post-holder will be required to work occasional evenings and weekends (estimated 6 Saturdays per year). The role is full time (37 hours per week) on a permanent basis. You will report to the Senior International Student Support Officer.
The post-holder will have excellent interpersonal, customer and communication skills and be able to engage with students with courtesy, clarity and empathy. You will require a high level of cultural awareness and be able to work effectively with students from a wide range of nationalities and backgrounds, many of whom will not speak English as a first language. In addition to general and welfare enquiries, you will need to be comfortable engaging with larger groups of students, for example, presenting information sessions and workshops (both in-person and online). You will also be involved in running organised events and off-campus day trips and be encouraged to develop ideas for structured student social activities. International Student Support work in collaboration with stakeholders across the institution and the ability to liaise effectively with other university teams, as well as external agencies, will be important.
The successful candidate will also have experience of creating social media content and knowledge of design tools such as Canva or Adobe Express. Additionally, you will have experience of providing frontline advice and guidance.
For more information about this role, please contact Andy Gale.
Skills:
- Attention to Detail
- Communication
- Initiative
- Innovative and Creative
- Empathy
- Flexibility
- Positive Work Ethic
- Reliability
- Collaboration
- Adaptability
- Confidence
De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviours both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.
International Student Support Assistant (Leicester, GB, LE1 9BH) employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Student Support Assistant (Leicester, GB, LE1 9BH)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. Show us that you’re not just another candidate, but someone who genuinely cares about supporting international students.
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with diverse groups, try presenting in front of friends or family. The more comfortable you are, the better you'll connect with the interviewers.
✨Tip Number 4
Don’t forget to showcase your creativity! Bring examples of your social media content or event ideas to the interview. We love seeing innovative approaches that can enhance the student experience.
We think you need these skills to ace International Student Support Assistant (Leicester, GB, LE1 9BH)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share your passion for supporting international students.
Tailor Your Application: Make sure to tailor your application to the role of International Student Support Assistant. Highlight your relevant experience and skills, especially in customer service and event organisation, to show us you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and how they relate to the job. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at De Montfort University
✨Know Your Audience
Before the interview, research the university and its international student services. Understand their mission and values, and think about how your skills align with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As an International Student Support Assistant, you'll need to engage with students from diverse backgrounds. Prepare examples of how you've successfully communicated and built rapport with others in the past. Highlight your empathy and cultural awareness during the interview.
✨Be Ready for Group Engagement Scenarios
Since the role involves presenting information sessions and workshops, practice discussing topics relevant to international students. You might be asked to demonstrate how you'd handle a group activity or event. Think about how you can make these engaging and informative.
✨Demonstrate Your Creativity
The job requires creating social media content, so come prepared with ideas or examples of your previous work. Familiarise yourself with tools like Canva or Adobe Express, and be ready to discuss how you would use them to promote events and activities for international students.