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- Tasks: Support international students with advice, events, and social media content creation.
- Company: De Montfort University, a diverse and inclusive educational institution.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of international students while developing your skills.
- Qualifications: Strong communication skills, cultural awareness, and social media experience required.
- Other info: Join a dynamic team and enjoy flexible working hours with occasional events.
The predicted salary is between 26707 - 31236 £ per year.
International Student Support comprises 2 members of staff and is part of the International Student Services team (which also includes Immigration Compliance and Visa Advice). International Student Services are in turn part of the wider Student Journey division, which provides a wide range of services to all our students, including Timetabling, Exams and Awards and Student Fees and Finance.
We are looking to recruit an International Student Support Assistant to provide advice and guidance to international students as well as assisting with the running of events and activities, day trips, airport pickups, welcome and orientation activity and the i-Buddies befriending programme. The post-holder will also be responsible for developing and publishing social media content. In order to support the provision of organised student social events and airport pickup activity, the post-holder will be required to work occasional evenings and weekends (estimated 6 Saturdays per year). The role is full time (37 hours per week) on a permanent basis. You will report to the Senior International Student Support Officer.
The post-holder will have excellent interpersonal, customer and communication skills and be able to engage with students with courtesy, clarity and empathy. You will require a high level of cultural awareness and be able to work effectively with students from a wide range of nationalities and backgrounds, many of whom will not speak English as a first language. In addition to general and welfare enquiries, you will need to be comfortable engaging with larger groups of students, for example, presenting information sessions and workshops (both in-person and online). You will also be involved in running organised events and off-campus day trips and be encouraged to develop ideas for structured student social activities. International Student Support work in collaboration with stakeholders across the institution and the ability to liaise effectively with other university teams, as well as external agencies, will be important.
The successful candidate will also have experience of creating social media content and knowledge of design tools such as Canva or Adobe Express. Additionally, you will have experience of providing frontline advice and guidance.
Skills:
- Attention to Detail
- Communication
- Initiative
- Innovative and Creative
- Empathy
- Flexibility
- Positive Work Ethic
- Reliability
- Collaboration
- Adaptability
- Confidence
De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviours both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.
International Student Support Assistant in Leicester employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Student Support Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in the International Student Support team. A friendly chat can give you insider info and might just put your application on the top of the pile.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing any social media content you've created or events you've organised. This will help you stand out during interviews and show that you're ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Get comfortable presenting information by rehearsing with friends or family. The more confident you are in sharing your ideas, the better you'll connect with students and colleagues alike.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our community at De Montfort University.
We think you need these skills to ace International Student Support Assistant in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of International Student Support Assistant. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role involves engaging with students from diverse backgrounds, it's crucial to demonstrate your excellent communication skills. Use clear and friendly language in your application to reflect how you'd interact with our international students.
Highlight Your Creativity: Don’t forget to mention any experience you have with social media content creation or design tools like Canva or Adobe Express. We love innovative ideas, so let us know how you can contribute to our social media presence!
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet!
How to prepare for a job interview at De Montfort University
✨Know Your Audience
Before the interview, research the university and its international student services. Understand their mission and values, and think about how your skills align with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As an International Student Support Assistant, you'll need to demonstrate excellent communication and empathy. Prepare examples from your past experiences where you've successfully engaged with diverse groups or provided support to individuals. This will highlight your ability to connect with students from various backgrounds.
✨Be Ready for Group Engagement Scenarios
Since the role involves presenting information sessions and workshops, practice discussing topics relevant to international students. You might be asked to conduct a mock presentation during the interview, so be prepared to showcase your confidence and clarity in delivering information.
✨Get Creative with Social Media
Familiarise yourself with social media platforms and design tools like Canva or Adobe Express. Think of innovative ideas for engaging content that could resonate with international students. Be ready to discuss how you would use these tools to enhance the student experience during the interview.