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- Tasks: Lead and manage International Student Services, ensuring compliance and enhancing student experiences.
- Company: Join De Montfort University, a vibrant and inclusive workplace in Leicester.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Shape the future of international student services and make a real impact.
- Qualifications: Degree level education and significant leadership experience in higher education required.
- Other info: Be part of a university recognised for driving positive change and sustainability.
The predicted salary is between 44746 - 56535 £ per year.
At De Montfort University (DMU), we are committed to delivering an outstanding student experience. We are seeking an experienced International Student Services Manager to provide strategic leadership and operational management of our International Student Services, including UKVI compliance, visa advice, and international student support. This is a role at the heart of DMU’s international operations and an exciting opportunity to shape the international student services elements of the student journey. You will ensure our processes and services are future-ready and support student success at every stage, while safeguarding the University’s Student Route Sponsor Licence and ensuring that compliance, risk management, and an excellent student experience go hand in hand.
At DMU, we are proud to create a vibrant, supportive, and inclusive workplace where our staff can thrive both professionally and personally. Join a university committed to driving positive change, recognised globally as a UN Sustainable Development Goals leader, and enjoy working on a stunning campus in the heart of Leicester.
Directorate
The Registry Services Directorate is responsible for the administration of the student journey from registration to graduation, and consists of the following functions: registration, UKVI compliance, timetabling, student records, examinations, awards, and student fees.
Role
- Act as DMU’s institutional lead for Student Route sponsor compliance and the key point of contact with UK Visas and Immigration (UKVI).
- Provide strategic leadership and operational oversight of International Student Services, including Immigration Compliance, Visa Advice and International Student Support.
- Lead the University’s approach to UKVI compliance, ensuring robust policies, processes and governance that protect the sponsor licence while remaining strongly student-centred.
- Oversee audits and assurance activity (including UKVI and other external bodies), and lead institutional responses to compliance requirements.
- Work in close partnership with colleagues across the University to embed compliance throughout the student lifecycle.
- Lead and develop a multidisciplinary team, embedding a culture of professionalism, service excellence, continuous improvement and strong digital capability.
- Use insight, data and risk analysis to inform senior leaders and committees, and to shape strategic decisions about international recruitment and student support.
- Champion improvements to systems and services that enhance both the international student experience and the University’s compliance position.
Ideal candidate:
- Be educated to degree level (or equivalent), with significant leadership experience in higher education.
- Have experience of UKVI compliance, visa advice services, or related regulatory environments.
- Have substantial experience of managing teams, developing services, and leading change in a compliance-driven environment.
- Bring a strong track record in policy and process development, risk management, and cross-institutional working.
- Have excellent communication and influencing skills, with the confidence to work with senior leaders and external bodies.
- Be highly organised, resilient, and comfortable operating in a high-pressure, high-accountability environment.
- Have strong digital and analytical skills, with the motivation to use systems and data to improve services and decision-making.
De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviours both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.
International Student Services Manager (Leicester, GB, LE1 9BH) employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Student Services Manager (Leicester, GB, LE1 9BH)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DMU on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching DMU’s values and recent initiatives. We want to show that we’re not just a good fit for the role, but also for the university's mission and vision.
✨Tip Number 3
Practice common interview questions related to compliance and student services. We should be ready to share specific examples of how we've handled challenges in previous roles.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace International Student Services Manager (Leicester, GB, LE1 9BH)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the International Student Services Manager role. Highlight your experience in UKVI compliance and team leadership, as these are key aspects of the job.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the responsibilities outlined in the job description. Use specific examples to illustrate your experience in managing teams and developing services.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. This will help us quickly see how you fit into our vision for enhancing the international student experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application is received and considered. Plus, it gives you a chance to explore more about DMU and our values!
How to prepare for a job interview at De Montfort University
✨Know Your Stuff
Make sure you’re well-versed in UKVI compliance and visa advice services. Brush up on the latest regulations and how they impact international students. This will show that you’re not just interested in the role, but that you understand its complexities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a compliance-driven environment. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to manage and inspire a multidisciplinary team effectively.
✨Be Data-Savvy
Since the role involves using data for decision-making, come prepared with examples of how you’ve used insights and analytics to improve services. Highlight any tools or systems you’ve worked with that could be relevant to the university’s needs.
✨Engage with the Interviewers
Don’t just answer questions; engage in a dialogue. Ask insightful questions about the university's approach to international student services and compliance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
