Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support exams and graduation processes, ensuring a smooth experience for students.
- Company: Join De Montfort University, a vibrant and inclusive institution in Leicester.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Flexible working hours during peak periods, including evenings and weekends.
- Why this job: Play a key role in shaping memorable student experiences during exams and graduations.
- Qualifications: Strong admin skills, attention to detail, and customer service experience required.
The predicted salary is between 26707 - 31236 £ per year.
At De Montfort University (DMU), we are committed to delivering an outstanding student experience at every stage of the student journey, from registration through to graduation. We are seeking a dedicated and highly organised Exams and Awards Administrator to join our Registry Services Directorate and play a key role in the delivery of examinations and graduation ceremonies.
This is an opportunity to work at the heart of the University's core academic operations, supporting high-profile, time-critical activities that matter deeply to our students. You will contribute to the planning, preparation and delivery of examinations, as well as the administration and on-the-day delivery of our graduation ceremonies, ensuring accuracy, professionalism and a consistently positive student experience.
At DMU, we are proud to foster a supportive, inclusive and values-led workplace where staff are encouraged to develop and contribute meaningfully. You will join a university recognised globally for its commitment to the UN Sustainable Development Goals, working on a vibrant campus in the heart of Leicester.
Main duties and responsibilities
- Supporting the scheduling, preparation and delivery of examinations, working closely with timetabling, faculties and invigilators.
- Preparing and handling examination documentation in line with secure storage and data protection requirements.
- Assisting with the set-up and operation of examination venues and supporting students with agreed special arrangements.
- Administering graduation processes, including invitations, ticketing, ceremony preparation and on-the-day operations.
- Responding to a wide range of student, staff and external enquiries in a professional and timely manner.
- Supporting certificate production and distribution, including replacement certificates.
- Maintaining accurate records and contributing to continuous improvement of processes and systems.
- Working flexibly during peak periods, including evenings and weekends for graduation ceremonies.
Ideal Candidate
- You will bring a strong administrative background and a commitment to service excellence.
- Have experience of working in a customer-facing administrative role.
- Demonstrate high levels of accuracy, attention to detail and confidence working with large datasets.
- Have strong digital skills, including proficiency in Microsoft Office, particularly Excel.
- Be comfortable working to tight deadlines in a high-pressure environment.
- Communicate effectively with colleagues across the University and provide a professional, student-centred service.
- Show enthusiasm for learning, adapting to change and contributing to process improvement.
- Demonstrate a clear commitment to equality, diversity and inclusion in both service delivery and teamwork.
- Experience of working in higher or further education, and of using digital workflow or automation tools, would be advantageous but is not essential.
Exams and Awards Administrator in Leicester employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exams and Awards Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DMU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DMU's values and recent achievements. Show us that you’re not just another candidate but someone who genuinely cares about contributing to the student experience.
✨Tip Number 3
Practice common interview questions related to administrative roles. Think about how your skills in organisation and customer service can shine through in your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Exams and Awards Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Exams and Awards Administrator role. Highlight any relevant administrative experience and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our mission at DMU. Keep it professional but let your personality come through!
Showcase Your Attention to Detail: In this role, accuracy is key! Make sure to proofread your application for any typos or errors. A polished application shows us you care about the details, just like we do in our work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at De Montfort University
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Exams and Awards Administrator. Familiarise yourself with the key responsibilities like scheduling exams and handling graduation processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your administrative experience and customer service skills during the interview. Be ready to provide examples of how you've maintained accuracy and attention to detail in previous roles, especially when working with large datasets or under tight deadlines. This will demonstrate your suitability for the high-pressure environment at DMU.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer about the team dynamics, peak periods, and how they measure success in this role. This shows that you're not only interested in the job but also keen on contributing positively to the team and the student experience.
✨Emphasise Your Adaptability
Since the role requires flexibility during peak times, be sure to discuss your ability to adapt to changing situations. Share examples of how you've successfully managed unexpected challenges in the past, which will reassure them that you can handle the demands of the job.